TimeTrade appointment scheduling software is featured in many articles in publications including: Computerworld, Healthcare IT News, Infoworld, and more. Learn more about awards TimeTrade appointment scheduling software has won, uses for scheduling software, and cutting edge business scheduling innovations.
In the News
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March 21, 2012 | CMS Wire
If you use Drupal and thought it might be nice to have an Apple-style Genius Bar that allows your customers and prospects to schedule time with you, you’re in luck. TimeTrade, which specializes in online appointment scheduling, has released a Drupal module that makes it possible at this week’s Denver DrupalCon.
TimeTrade’s new Drupal module makes it easy for site owners to offer users a tool to schedule an appoint with sales, support or other staff. Instant scheduling could provide a more streamlined user experience than having visitors send an email or use a contact form, which typically require multiple follow-ups and could lead to a lost opportunity
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February 8, 2012 | GlobeNewsWire
CAMBRIDGE, Mass., Feb 8, 2012 (GlobeNewswire via COMTEX) -- Static HTML email may become a legacy of the past with today's introduction of the PowerInbox API -- the first email technology to enable live content to operate directly within the body of an email.
Rupert Schmidtberg, Products VP for TimeTrade, said, "Thousands of companies and individual business people use TimeTrade's 'Click to Schedule' applications to increase website conversion and reduce the effort on lead qualification. Now, anyone who has PowerInbox will be able to review offered appointment times directly from within their email. If you don't have PowerInbox, you can still schedule an appointment using the link in the email. PowerInbox provides a vastly improved user experience."
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January 19, 2012 | TMCnet.com
TimeTrade, a global provider of online appointment scheduling solutions, recently showcased its flagship, online customer experience management software solution TimeTrade Retail at Retail’s Big Show (NRF Expo 2012).
TimeTrade maintained that TimeTrade Retail 2.0 gives retailers a significant operational and bottom-line boost through increased satisfaction, loyalty and revenues. The solution has been designed to simplify the process of how, when and where customers meet with retail sales and service representatives. Based on TimeTrade Customer Experience Cloud SaaS platform, TimeTrade Retail integrates in-store customer queue management with online appointment scheduling for a managed, streamlined and enhanced customer experience. The solution can be used on the iPad, Android phones and iPhones to monitor the in-store customer flow queue. The solution is used worldwide in retail stores for improving business process efficiencies.
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December 11, 2011 | Stores Magazine
Scheduling capabilities enhance the customer experience
Gary Ambrosino was surprised when he picked up his phone to solve a software problem, and the Apple representative mentioned it would be $75 for the call.
But the “a-ha” moment quickly followed: He was told if he went to the Internet, he could schedule an appointment at the nearest Apple store and have the issue serviced for free. Naturally, he did — and once in the store, he passed several items he wanted to purchase on the way to the service area in the back.
“They actually don’t want me to pay $75 for the call,” says Ambrosino, president and COO of customer self-service scheduling company TimeTrade. “They want me to come into the store. And they made it very easy for me to come in, because I knew when I went there at 11 in the morning that there would be a gentleman standing there, ready to help me.”
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March 3, 2011 | The New York Times
The New York Times highlights TimeTrade in its article on how small businesses can leverage new technology to get the reach and capabilities of far bigger companies.
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November 11, 2010 | PRWeb
GigaOm's selection of TimeTrade as a one of 8 finalists for its "Future Ideas" contest--- singling out "human cloud" innovators that are changing "the way people and companies work".
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September 24, 2010 | Xconomy
TimeTrade, an appointment scheduling software company in Tewksbury, MA, said today it has closed a $5.6 million Series D financing round led by Ascent Venture Partners. CommonAngels and other existing investors also participated in the round, which includes $1.7 million in convertible notes issued in December 2009. TimeTrade said it will use the money to expand its product line and to build out its sales and marketing teams and programs.
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August 6, 2010 | TMCnet
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October 1, 2009 | Campus Technology
Self-Service Saves Time. With about 12,500 students, Columbia College Chicago schedules more than 1,000 student appointments a week across campus. To streamline the process, the school has deployed TimeTrade's Enterprise Scheduling Application campuswide.........
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August 20, 2009 | TMCnet.com
"Customer self-service appointment scheduling vendor TimeTrade Systems has released a consumer survey conducted by Beagle Research Group, finding that consumers typically have a maximum 10 to 20 minute tolerance when waiting for services -- depending on the service offered."