“Online appointment scheduling has had a dramatic effect on our ability to effectively manage the scheduling of clients and erase the burden of a very difficult-to-manage paperbased system. We have reduced the average time to book an appointment from 15 minutes to less than one minute. At 78,000 appointments per year, that equates to a savings of over $300,000 for the County.”
Mike Falatach
Direct Service Manager
Cuyahoga Support Enforcement Agency