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September 27, 2016 | Furniture Today
A recent report from Deloitte revealed troubling news for retailers: Only 30% of consumers surveyed said they respond to retail advertising, down from 70% in 2014, and 66% said they preferred a self-directed shopping journey, up from 30% two years ago.
September 17, 2016 | Business 2 Community
Retailers and marketers across industries are well aware that consumers today are in charge. They use multiple devices, numerous channels, and are always connected. The consumer journey is disjointed and fractured among numerous touchpoints, yet consumers continue to demand more from brands and expect retailers to cater to their needs.
September 12, 2016 | EdTech Digest
The rise of “stealth students” – those elusive, unknown would-be applicants whose first contact with a school’s admissions department is when they submit an application — has forced new approaches on university admissions offices.
September 6, 2016 | EdNewsDaily
According to the Bureau of Labor Statistics, the U.S. economy added 255,000 jobs in July, continuing a period of strong job creation. And, for the first time in more than eight years, the U.S. unemployment rate has remained below 5 percent for several consecutive months.
August 23, 2016 | eCampus News
Why capturing the attention of stealth students is critical for college and university admissions today and in the future.
August 19, 2016 | Retail Info Systems News
In imagining the store of the future, it’s easy to get lost in the appeal of technology just over the horizon. And while being forward looking is important, it’s crucial to base any technological investments on improving customer experience and satisfaction.
August 15, 2016 | The Financial Brand
There's a big disconnect between what consumers want and how banking providers see themselves. Financial institutions have an unrealistically rosy view of their performance, and their priorities don't align with consumers' expectations. Why aren't financial institutions ready to listen?
August 15, 2016 | ATM Marketplace
FIs might feel like they're intently focused on providing a personalized customer experience, but their customers might be seeing things a little differently, a new study finds. "The State of Retail Banking 2016: A Survey of C-level Banking Executives" was published by TimeTrade, a provider of appointment-driven personalization.
July 21, 2016 | Luxury Daily
As luxury retailers already know, there is no replacement for a stellar in-store experience. No omnichannel technology can replace the effect of stellar face-to-face customer experiences provided in stores, where the majority of consumers still do their buying.
July 15, 2016 | eMarketer
Many retailers are happy with their implementations, but adoption remains low - See more at: http://www.emarketer.com/Article/Whats-Going-On-with-Beacons/1014218#sth...