In the News | Page 5 | TimeTrade

In the News

January 20, 2016 | The Mad Marketer

Listen up retail marketers, here’s the skinny on consumer preferences in your space, and it might not be what you’re expecting. In fact, a recent survey of 5,444 consumers and 100 senior level-decision makers administered by TimeTrade, titled “The State of Retail 2016”, revealed that consumers, believe it or not, aren’t quite ready for a totally digital shopping experience.

January 13, 2016 | Chain Store Age

There is a growing disconnect between shoppers’ growing in-store service expectations and retailers’ current service offerings and focus for the coming year. That’s according to new research from TimeTrade, a provider of online appointment scheduling. The report surveyed more than 5,000 consumers about shopping habits and perceptions and 100 senior retail executives about their plans with customer experience. Results showed that while the majority of consumers still favor in-store shopping, service expectations are quickly rising, TimeTrade said.

January 13, 2016 | Retailing Today

There is a growing disconnect between shoppers’ growing in-store service expectations and retailers’ current service offerings and focus for the coming year. That’s according to new research from TimeTrade, a provider of online appointment scheduling. The report surveyed more than 5,000 consumers about shopping habits and perceptions and 100 senior retail executives about their plans with customer experience. Results showed that while the majority of consumers still favor in-store shopping, service expectations are quickly rising, TimeTrade said.

January 13, 2016 | Business.com

The digital age is upon us, and it seems to keep getting bigger and more dominant over physical interactions. We spend as much time on social media as we do talking to people face-to-face (if not more). With mobile traffic reaching record figures, it’s no surprise that many storefront owners are starting to worry about their long-term longevity.

January 4, 2016 | Women’s Wear Daily

Today’s world is more connected than ever and no industry has felt the implications of this more than the retail sector. Retailers face the challenge of delivering a consistent high-level shopping experience across a range of channels, including online, mobile, social and in-store. E-commerce gets a lot of attention, but the reality is that online sales still account for a small fraction of total U.S. sales.

January 1, 2016 | Women's Wear Daily

Today’s world is more connected than ever and no industry has felt the implications of this more than the retail sector. Retailers face the challenge of delivering a consistent high-level shopping experience across a range of channels, including online, mobile, social and in-store.

December 21, 2015 | Deposit Accounts

It’s that time of year when experts pull out the crystal ball and start talking about "what they see". Banking pros are no exception. When it comes to 2016, they expect plenty; change is on the horizon. Here’s a look at some of them.

December 13, 2015 | Business2Community

2015 has seen retailers, both small and big, trying to innovate and differentiate in their efforts to grow in today’s highly competitive market. The way a consumer shops today is largely influenced by the emergence and growth of digital and mobile technologies; retailers have had to tune their strategies in line with the new technological trends in order to engage and win the customer at the start of their shopping journeys.

December 10, 2015 | CustomerThink

Often times, as a customer, you want to know a little bit more about what a company offers and when you find that information you want to be able to act on it. With the partnership between Verint and TimeTrade, customers will have more seamless omni-channel experiences for consumers.

November 25, 2015 | RIS News

Consumers have more options than ever when it comes to spending their dollars. Competing on price alone is no longer enough, as grocers must determine how to create an enhanced and positive in-store experience that keeps customers happy – and keeps them coming back. Recent research indicates that 60 percent of retailers admit that their stores are lacking in a personalized customer experience, and 75 percent of retailers realize they lose customers due to wait-related issues.¹ Grocery stores are no exception to this trend.

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