In the News | Page 6 | TimeTrade

In the News

November 8, 2015 | Credit Union Times

In today's digital society, consumers are used to service anytime, anywhere. As a result, the personal experience between consumers and their financial institutions has dwindled, and credit unions are realizing they must provide a superior experience to their members and revitalize their personal relationships in order to survive.

November 3, 2015 | Huffington Post Blog

We're all getting more email than we'd like, and many view their inbox as a "bore and chore." A recent study shows that, by 2018, emails will increase each day from an average of 121 per person to 140 or more. But despite the onslaught of emails in our inbox, email marketing isn't going away and remains one of the most powerful sales channels to grow any business -- we just need to improve how we do it.

November 1, 2015 | loyalty360

We’re living in the age of instant gratification. If you’re craving your favorite dish from a local restaurant or looking to get your hands on the newest device, chances are you can have it delivered to your doorstep, without ever seeing or speaking to a waiter or store employee...

October 29, 2015 | Insurance Gateway

Consumers today expect financial institutions to provide the products and services they need, when and how they want them. The personal connection — or relationship — between consumers and their financial institution has been largely lost as a significant number of transactions and day-to-day interactions move to digital, says Jenni Palocsik, director, solutions marketing for Verint Systems.

October 9, 2015 | Before It's News

Studies show that email marketing still converts, but many businesses are failing to convert prospects in their email sales funnel. These leads have already expressed an interest in your brand, so it’s not difficult to reach them.

October 2, 2015 | Re/code

Our society loves immediacy and frictionless buying, two qualities that are heavily reflected in our consumer habits. Popularized by Amazon, one-click online shopping and next-day delivery are now common practice for most major retailers. That type of down-and-dirty transactional purchasing is ideal for everyday staples like laundry detergent and diapers.

September 22, 2015 | Financial Brand

Consumers — particularly Millennials — still require knowledgeable, personalized assistance when making banking decisions, but research reveals a disconnect between consumer expectations and the experience banks deliver
Subscribe TodayA massive study gauging consumers’ wants, behaviors and attitudes about banks shows there is a stark gap with the experience retail financial institutions are delivering. The survey, fielded by TimeTrade, examined the banking habits and perceptions of more than 1,000 banking customers in the U.S.

September 21, 2015 | Inc.

Mondays aren't usually the favorite day of the week for nine-to-fivers. How can we make them a little better? Certainly not by scheduling a meeting. Or worse, the meeting to talk about some future meeting!

September 15, 2015 | Market Wired

Despite the rise in online banking, consumers -- particularly millennials -- still require knowledgeable, personalized assistance when making banking decisions, according to new data from TimeTrade, the leading provider of online appointment scheduling. To achieve a better understanding of the behavior of banking customers, the company surveyed more than 1,000 U.S. consumers about their banking habits and perceptions. With 74% reporting they still visit banks at least five times a year, results suggest that banks have ample opportunity to cross-sell and up-sell, but improvements in in-branch service are critical.

August 31, 2015 | Chain Store Age

Today, more and more consumers have already done their homework when they walk into a store. They come armed with knowledge around product features, pricing and competitors’ offerings and expect store associates to be mind readers. To know when and how they want to be approached in the store, what other products might interest them and even their past buying behavior.

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