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In the News
April 30, 2015 | Huffington Post
To say that starting your own business is a daunting task is a laughable understatement. There are a million details to consider, as well as considerable risks. And when you think about the possibility of failure, launching a new venture can be almost paralyzing.
April 9, 2015 | BizReport
Over the past year several studies have underlined the importance of online customer experiences; at the same time, many experts have posited that the in-store and online customer experiences need to gel. One expert weighs in on how brands can improve the customer experience.
March 30, 2015 | Huffington Post
Retailers are constantly on the hunt for their customers' data, but all too often, the technology they choose collects information solely for the benefit of the business. Instead, retailers should use technology that provides customers with clear benefits in exchange for handing over their personal data and gives them the choice to opt in versus having their data captured and used without their permission. Below, find some helpful lessons to help you stay on the correct side of the customer privacy line.
March 5, 2015 | Social Media Today
With so much information at their fingertips, you’d think shoppers would know exactly what they wanted before stepping foot in a store. But when TimeTrade surveyed 1,000 consumers, at least half of them go shopping before they’ve made up their minds. And that detail was only the tip of the iceberg when it comes to consumer behavior and preferences. It turns out that consumers had a lot to say about their retail experiences and here's what they revealed - the good, the bad and the ugly - and what it means for retailers today.
February 3, 2015 | FierceRetail
Following talks of filing for bankruptcy protection, RadioShack (NYSE:RSH) is now contemplating selling some of its store leases to Sprint or Amazon. Both retailers have made recent announcements that they are looking to expand their physical presence and could seize this opportunity.
January 16, 2015 | MediaPost
If you’re a solo practitioner, or often scheduling one-on-one meetings, Timetrade is a fantastic resource. Simply send people a link and they’ll be able to easily schedule in-person meetings, phone calls and more with a click.
December 10, 2014 | Forbes
Today’s technology increasingly plays a role in customer satisfaction. It streamlines the process and makes new forms of customer interaction possible. In fact, as technology begins dominating the landscape, retailers who fail to embrace it will find it hard to compete. And it has positioned IT managers and specialists as vital players in retail strategies.
October 20, 2014 | Part B News
A wide range of online scheduling tools are available, from out-of-the-box solutions that let you run your own scheduling website to large companies that offer you not only an online booking site, but also extra features such as physician profiles and even Web analytics to help you find out where patients are coming from.
October 20, 2014 | Chain Store Age
These retailers, including Bonobos, Michael Kors and Clarks Shoes, are designing stores and retail experiences based on what consumers want today--not what worked 20 or even 10 years ago. Smaller retailers have a tremendous advantage in comparison to their larger competitors. Smaller, newer retailers can seamlessly respond to changes in consumer demand or customer feedback, eliminating barriers that impact immediate and longer-term customer loyalty and sales, without the corporate red tape that often makes larger retailers slow to change or implement new technology.
September 2, 2014 | Forbes
Target is among the most recognized retailers in the United States, with both a symbol (bulls eyes), store mascot (bulldog) and store color (red) that most consumers identify with without even saying or seeing the Target name. Branding aside, the experience of shopping at a Target store is nothing extraordinary, yet somehow has set the bar when it comes to shopping at discount stores.