Online Appointment Scheduling Success Stories

ByAllAccounts

Online Appointment Scheduling Helps Reps Double Productivity

Learn how sales representatives at ByAllAccounts greatly increased productivity and efficiency; doubling the amount of appointments booked on a daily basis without needing to chasing down leads.
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Jerome J. Parks

TimeTrade appointment scheduling critical to exceptional customer service

"Jerome J. Parks Companies' clientele has grown to expect exceptional customer service from first showing through final sale.  During peak times, we are able to manage the scheduling of 25-30 property orientations plus another 24-30 settlements per week and save 15 hours per week in administrative time -- all without errors.  We never could do it without TimeTrade."
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Appointment Invitation Solution Triples Qualified Leads

Biscom is one of the original developers of computer-based fax, and continues to deliver innovative solutions that solve business problems. TimeTrade has transformed lead generation for Biscom, become indispensible for its sales personnel and tripled the number of qualified sales appointments.
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LifeTouch

Lifetouch online appointment scheduling wows 250,000 a month

LifeTouch operates more than 700 Target and JCPenney portrait studios throughout the U.S.  TimeTrade provides appointment scheduling for its nearly 500,000 customers per month, 30% of which are self-scheduled online.  The ease of scheduling is reported to be the #1 guest satisfier and is expected to save millions.
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Appointment scheduling solution saves Columbia College Chicago over 2100 hours a year!

Columbia College of Chicago students schedule more than 1,000 appointments per week campus-wide using TimeTrade Systems.  24/7 self-scheduling saves 262 days annually in administrative time, greatly increased student satisfaction and allowed for better reporting to management.
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Medical Scheduling Software for Labs - Sonora Quest

Sonora Quest Laboratories is an integrated laboratory system with 60 locations throughout Arizona. With TimeTrade, more than 22,000 patients per month self-schedule their own appointment. This has helped manage traffic flow, reduced all patient wait times and guaranteed that all patients who scheduled appointments are serviced within 5 minutes of their appointment time.
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Online Self-Scheduling Boosts Productivity for Chet Holmes

International recruiting organization Chet Holmes has turned the productivity tables by having candidates self-schedule using TimeTrade.
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Scheduling Software Reduces Waiting Time for Airport

When the Greater Toronto Airports Authority adopted TimeTrade for credentialing appointments, wait time plummeted from 8 hours to less than 30 minutes.
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Online Appointment Scheduling Case Studies - Merchant Payment Services

Personal Appointment Scheduler Improves Customer Service

Learn how TimeTrade saves this entrepreneur ten hours a week of email and phone tag, finding times to meet. The impact: more qualified leads, more sales.
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Self-Scheduling Solution for Exams Saves College Money

Clarkson College explains how using TimeTrade has greatly smoothed the scheduling of their proctored exams, eliminating tons of emails and phone calls.
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Online Appointment Scheduling for Portrait Studio

Online Appointment Scheduling for Portraits Improves Customer Experience

A leading operator of portrait studio chains shares the metrics they've achieved using TimeTrade for multi-channel appointment scheduling, including Web self-service and call center assisted-service scheduling in thousands of studios.
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Interview Scheduling Software Saves Administrative Overhead

"TimeTrade allows me to efficiently manage the interview scheduling process and saves me hours per month of administrative overhead. It also demonstrates to our technology-oriented, web-savvy candidates that WetPaint respects and values their time and strives to provide a great candidate experience."
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Online Appointment Scheduling for State of New Jersey

Web Based Scheduling Saves Money for DMV

When you schedule a road test with the New Jersey DMV, you're using TimeTrade.
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Online Appointment Scheduling for Career Coach

Training Scheduling Software for Career Coach

"As a career development coach, I have to focus on coaching and educating our agents, not scheduling appointments. Using TimeDriver has added 3 days to my month, helping to maximize the potential of our agents which in turn will help bring in more profits for all of us in the company."
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Online Appointment Scheduling for Heart Lab

Appointment Reminder Helps Save $125k/yr for Clinic

"TimeTrade appointment scheduling technology has helped us integrate confidential patient information and scheduling into one centralized solution, reducing administrative overhead and providing a single location to manage patient care. We have been able to reduce the time it takes to schedule each appointment and automate appointment reminders, saving us approximately $125,000 per year."
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Online Appointment Scheduling for Community College

Tutoring Scheduling Software Saves 40k/year

TimeTrade has helped Cape Cod Community College optimize scheduling at their on-campus tutoring center to help reduce tutors' hours and reduce no shows. The college estimates this saves them approximately $40,000 per year.
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Online Appointment Scheduling for Health Care Clinic

Family Health Care Clinic (FHCC)

The Family Health Care Clinic (FHCC) operates 14 on-demand, walk-in clinics in Mississippi for patients needing medical, dental and nutrition services. FHCC chose TimeTrade to manage the scheduling of nearly 6,000 patient visits per month.  Easier scheduling through the new call center or self-service kiosks in the lobby have helped increase patient visits by 25% and billings by $2,500,000 per year.
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Online Appointment Scheduling for Hair Restoration

Appointment Scheduling Improves Customer Satisfaction for Bosley

TimeTrade efficiently schedules over 9,000 appointments per month across 88 locations in North America. It reduces administrative support by 10%, better utilizes office capacity, has helped shrink booking errors by upwards of 80% and improved the overall customer experience.
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Online Appointment Scheduling for Massage

Self Service Scheduling Improves Customer Retention for Small Business

"Online appointment scheduling has helped us establish a clientele that is self-sufficient in booking new and repeat business. This has helped us save over $30,000 annually in marketing and receptionist expenses and resulted in a 15% increase in business year-over-year."
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Online Appointment Scheduling for Government Agency

Real-Time Appointment System Helps Manage Client Scheduling

The urban county centered on Cleveland uses TimeTrade to solve an important social issue: improving financial support for families in need. It works.
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Online Appointment Scheduling for Recruiting

Archstone

"TimeTrade's web-based technology has streamlined the entire recruitment process for Archstone. It has doubled the number of interviews that our recruiters are able to conduct on a daily basis, which in turn has enabled us to reduce HR headcount by 25%."
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Online Appointment Scheduling for Studios

SAAS Scheduling Software Reduces Call Abandon Rates for Ritz Camera

Ritz Camera ProEx Studios chose TimeTrade to take enormous amounts of stress out of scheduling family portraits for greeting cards. Makes life easier for everyone at a busy time!
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Online Appointment Scheduling for the Drum Connection

Online Scheduler Improves Client Satisfaction for DrumConnection

"Our day-to-day commitments vary considerably from managing the store, to off-site private lessons, to receiving drum shipments from Africa. TimeTrade has become an essential tool to help manage our time and business. Its professional front end up-levels our services, ultimately driving new and repeat business, while we remain focused on the vital tasks of the day."
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Online Appointment Scheduling for Health Care

On Demand Scheduling Software Aids Health Screenings for PGA

Read how TimeTrade made it easy for golfers on the European PGA Tour to schedule skin cancer screenings with Screen4Life, an innovative skin cancer specialist based in the UK.
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Online Appointment Scheduling for Government

Credential Appointment Scheduling Improves Customer Service for Government

One of the earliest, visionary uses of TimeTrade, this application vastly improves customer satisfaction while greatly reducing the cost of personnel time spent waiting in line.
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Online Appointment Scheduling for College

Distance Learners Self Schedule Exams at City College

In the past, scheduling these exams kept a team of scheduling coordinators busy full time - arranging by phone more than 9,000 exams each term, in more than 70 subjects. Turning to TimeTrade, CDL was able to offer its students real-time, self-registration via the internet. "It's hard to imagine we once scheduled our Distance Learning exams any other way."
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