Online Appointment Scheduler | TimeTrade

Acquire with Appointments

Convert views to visits. Through any channel. Anywhere.

Grow your business with appointment-driven conversations. Let customers book appointments at their convenience, via mobile devices, voice, text, web or your customer facing-app. With TimeTrade’s Perfect Scheduling, be confident that the complexity of matching customers’ needs to the right resources across multiple locations will be fast and frictionless.

Smart Matching technology with Appointment Routing and Dynamic Availability ensure the appropriate resource will be matched to each appointment, by pairing your customers with the employee best qualified to meet their needs.

appointment scheduler

Related Resources

Appointments Overview
Download brochure

  Appointments Demo

Watch video
Download case study
Configurable business process rules to your changing business needs

Appointment policies that meet your business needs

Booking timeframes, appointment limits, and cancellation policies can be accounted for with easily configurable Business Process Rules, allowing you to quickly adapt your appointment process to your changing business needs.

Increase customer interaction with an omnichannel experience

Drive conversations by capturing your customers at the peak of their interest, making it easy for them to book appointments via mobile devices, voice, text, web or your customer-facing app.

Omnichannel scheduling online appointments through phone, desktop, tablet, or text
Interactive voice and text appointments scheduling options

Engage your customers with voice and text

With TimeTrade’s patented Interactive Voice Appointments and Interactive Text Appointments booking options can be as diverse as your customers' needs. Whether someone calls during or after business hours, or texts when they’re on their way, your business is ready to respond.

Complex enterprise scheduling simplified

TimeTrade’s powerful solution adapts to the unique needs of your booking process, yet it is simple for customers to use. The configurable appointment flow prompts customers to select their preferred location, appointment type, desired time, and provide their contact information.

configurable appointment scheduling workflow
Pooled Resource Management for Online Appointment Scheduling

Show real-time, accurate availability

Personal and work-shift calendars and other required resources are continuously monitored and take into account personal calendar activity happening outside of the TimeTrade platform, so you won’t be double booked. Each scheduled appointment is automatically placed on the appropriate calendars, along with pertinent details.

Seamlessly route appointments to the right resources

TimeTrade conducts a high-performance, real-time query of availability across locations and resources to schedule each customer appointment for the right place at a convenient time. Smart Matching also aligns each appointment request with the employee best qualified to help the customer based on selection criteria including skill and topic.

Smart Matching for Online Appointment Scheduling
Easily manage all customer appointments by type, location and assigned resources

Powerful appointment management

Easily manage all customer appointments by type, location and assigned resources—including modifying, cancelling or transferring them—no matter what channel was used to book them.

Customers won’t forget appointments

Customized email and text message reminders make sure your customers know about the appointments and remember to show up on time, helping your business run efficiently. If an appointment time is no longer convenient, customers can use the link in the reminder to easily reschedule the appointment.

Customized email and text message reminders
Click to Schedule

Schedule a Call With TimeTrade

To learn how TimeTrade will deliver a successful customer experience and drive brand loyalty, Schedule a Call.

Related Resources

Appointments Overview
Download brochure

  Appointments Demo

Watch video
Download case study