Appointment Scheduling Software for Retailers

Drive OmniChannel Crossover

In-Store Customer Flow Management

Walk–in customers get scheduled personal attention the same way web-scheduled customers do. Walk-in customers are placed into the queue or can schedule an appointment for later on. In-store digital signage tells customers exactly where they are in line and when they will be served. SMS reminders alert customers who are nearby that their appointment is coming up.

Mobile Assistant for Sales Associates

Sales associates manage customer check-ins and walk-in appointments through an easy-to-use tablet application that gives everyone in the store up-to-the-minute status on upcoming appointments and in-service visitors. When customers enter the store, they can be checked-in, serviced immediately or if they are have to wait, browse the store as their appointment approaches. Integration with existing customer information systems and POS systems is an option.

Add “Click-to-Schedule” to Your Store App

With TimeTrade retailers can enhance their existing iPhone or Android store apps by adding a Click-to-Schedule button, giving customers an easy way to visit the store, speak with someone, or make an appointment for service from home or when they are shopping near your location.

Centralized and In-Store Administration

TimeTrade Retail scales to meet the diverse needs of regional merchants to multi-channel global retailers with thousands of locations. Retail Edition provides the flexibility to be centrally managed by corporate resources and configured by a local store manager all through the same easy-to-use administrative interface.