Retail Scheduling Software | Customer Flow Management | TimeTrade

Make every shopper's experience personalized

Turn browsers into buyers with personalized service

retail appointment scheduler

Today’s consumers expect immediate, personalized service and a seamless transition between their digital and physical experiences. Bridge the gap with the ability to attribute in-store traffic back to appointments scheduled from any channel.

Retail Customer Logos for Online Appointment Scheduling
 

Personalize every visit

Consumers browse online but look to store associates for expertise before making a final purchase decision. Be confident each customer who comes into your store will be paired with the associate best qualified to meet their needs, providing personalized attention to close the sale and increase transaction value.

Online Appointment Scheduling for Retail

90% of consumers are more likely to buy again in the future when helped by a knowledgeable associate.

Track the path to purchase

When your customers book appointments to meet with an associate, you’ll know where they came from—your website, social media channels, email campaigns—who they met with and what they purchased.

Concierge Analytics
Appointments

Maximize digital marketing spend

Demonstrate the value of your digital marketing by tracking in-store appointments driven by your campaigns. Assistance from knowledgeable associates increases propensity to purchase and average transaction value.

Serve with knowledgeable associates

When customers book an appointment to come into your store, they’ll be matched with the associate best qualified to serve them—ensuring the best possible customer experience.

appointment booking process
knowledgeable associate

91% of consumers are more likely to shop at a store in the future after being helped by a knowledgeable associate.