TimeTrade: when you need an
enterprise-strength appointment solution

TimeTrade delivers customized scheduling solutions to organizations across a broad range of industries and requirements.  Yet all our solutions are delivered on a single, highly-configurable scheduling platform.  By leveraging our proven platform, we can deliver custom solutions quickly, economically, and with support for easy change management as your needs evolve.

So no matter how you define your business processes, and no matter whether you need to enable appointment scheduling for a single department or your entire enterprise, TimeTrade can tailor a solution that meets your needs. TimeTrade can help you transform an existing scheduling process, introduce a new process, or overlay scheduling on a queue-managed (or “walk-in”) process.

You can deploy our software for internal use by your staff and affiliates, or open it up for self-service scheduling by your customers.  Either way, TimeTrade will give you better visibility and control over your operations through a centrally-managed scheduling system.  

If you choose to enable self-service scheduling, your customers can go online at any time of the day or night, check availability, and schedule an appointment.  TimeTrade supports customer scheduling through multiple channels including the Web, Interactive Voice Response (IVR) and call center. 

In order to expose availability for a particular service or activity, our software evaluates the availability of required resources (including people, facilities and equipment) and applies appropriate constraints based on your organization’s unique business rules.  There are never any conflicts or accidental double bookings because TimeTrade is a “real-time” scheduling application. Whenever resource capacity is committed, it is immediately removed from the inventory of available capacity.

Our software delivers dramatic payback and Return on Investment through improved workforce and equipment utilization, lower administrative costs, and acceleration of key scheduling processes.  

Payback is especially dramatic for organizations that collect revenue for services scheduled through our system.  Customers love the convenience of self-service scheduling, and respond with increased patronage and loyalty.  Many organizations who have implemented our software report increased yields and higher service revenue by as much as 20 to 40 percent!  And with our automatic email confirmations and reminders, you will reduce problems associated with no-shows and cancellations.