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Omnichannel Engagement Solutions for Retailers
Over 25,000 retail locations use TimeTrade’s self-service online scheduling with integrated in-store customer flow management to create an exceptional customer shopping experience.
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Increase Omnichannel Cross-Over to In-Store Appointments
TimeTrade is an essential tool for progressive retailers who use loyalty programs, special offers, events and social media conversations to build foot traffic. A Click-to-Schedule offer is always available online for customers to get an instantly confirmed appointment for a store visit.
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Manage, Streamline and Enhance Customer Experience
Fully integrated scheduling is a requirement for any small, medium or large retailer who wants to manage and track the complete customer walk-in experience. TimeTrade Retail includes essentials like online self-service scheduling, in store check-in and queue management, and integration with POS and labor management systems.
Adapt and Improve with Responsive Business Intelligence
Decision makers now have clear, actionable visibility into the customer experience from the corporate level right down to conversations with individual customers. Organizations can now improve satisfaction by responding with “next best action” follow-up and lower costs through more efficient management of staff and operations.
No More Waiting Around for Great Service
Scheduled retailing is becoming the rule rather than the exception for brands that have great customer satisfaction ratings. Knowing an important customer is in the store ahead of checkout wins more share of wallet and helps in delivering personalized service.
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