Retail

TimeTrade Retail

Integrated Web Self-service Scheduling and
In-store Customer Flow Management.

  • Create a managed and streamlined customer experience.
  • Give every customer the attention
    they deserve.
  • Increase multichannel crossover to
    store visits.
  • Increase customer satisfaction by better managing peak period traffic.
 

Click to Schedule from the Web

Customers can make click-to-schedule appointments through a web site or social media channels for store visits or phone or on-site service.

In-Store Customer Flow Management

Walk–in customers get scheduled personal attention the same way web-scheduled customers do. Manage immediate or "later on" walk-in appointments with a common customer queue.

Click to Schedule from a
Mobile App

Add a click-to-schedule button to an iPhone or Android app and give customers an easy way to find time to visit the store, speak with someone, or make an appointment for service.

Tablet Control for Sales Associates

Sales associates can manage customer flow and appointments status through an intuitive tablet application. A kiosk mode lets the app be used as a customer self-service check in.

Central Administration

TimeTrade Retail is designed to support thousands of retail locations. Store setup and management works through an easy to use administrative interface. It can be accessed by a store manager, or managed from a central location.