Mobile scheduling iPhone App works with TimeTrade Customer Experience Cloud SaaS platform to turn personal calendars into powerful lead prospecting and account creation tool for busy sales and support pros
BOSTON, MA & CUPERTINO, CA – November 3, 2011 – TimeTrade®, the world leader in customer self-service scheduling for business, today announced the availability of TimeTrade Mobile™ in the Apple iTunes App store for the US and Canada. This free full-featured appointment scheduling iPhone application for mobile business professionals connects calendars and CRM systems (like Salesforce.com) to the TimeTrade Customer Experience Cloud to automatically offer, manage, and confirm sales and service meetings through e-mail, websites, and social media like LinkedIn and Facebook.
Booking meetings with prospects and customers is an essential daily activity for salespeople, service representatives, and others who are often out of the office or traveling. TimeTrade’s award-winning appointment scheduling applications eliminate the deal-killing back-and-forth process that is all too familiar to people who use Microsoft Outlook, Google Calendar or iCal to try to schedule a mutually convenient day and time for an appointment. TimeTrade lets company representatives offer prospects and customers a selection of available time slots, then lets prospects instantly choose, book, and confirm an appointment slot that works for them. Microsoft Outlook, Google, and Salesforce.com calendars connected to the TimeTrade Customer Experience Cloud are dynamically monitored and personal availability instantly updated to reflect calendar changes. Now, TimeTrade Mobile lets users propose new meetings from their smartphone or mobile device, wherever they are, even when they’re are on the move—and then use a unique follow-up list feature to contact those that have not yet responded to outbound meeting requests.
“TimeTrade Mobile makes salespeople available for customer meetings and appointments 24 hours a day in a very controlled and managed fashion, no matter where they are,” said Gary Ambrosino, president of TimeTrade. “Through TimeTrade, businesses can leverage their websites, e-mail campaigns, and social media marketing programs into a dynamic cloud-powered channel for booking sales meetings and skipping the calling, chasing and waiting of conventional appointment setting that destroys sales productivity.”
A 2007 Aberdeen Research Benchmark Report entitled “Mobile Sales Force Effectiveness” revealed that “companies that implement mobile sales force automation solutions are 1.5 times more likely to see an improvement in sales force productivity versus those that do not.” Additionally, Aberdeen’s analysis showed that Ninety-five (95) percent of Best-in-Class companies report an increase in revenue, as a result of implementing a mobile sales force automation solution.
TimeTrade Mobile is expressly designed to meet strong demand from sales organizations who increasingly seek to use mobile devices and applications to improve productivity and accessibility, expedite decisions, and furnish field reps with real-time information.
Key Features & Benefits of TimeTrade Mobile:
Full access to TimeTrade functionality:
- Extends Microsoft Outlook, Google Calendar, iCal, and salesforce.com to enable
One-Step Appointment Scheduling™
- Offer multiple days and times in a single appointment invitation
- Invite contacts to view your calendar and select a time to meet
- Control exactly what part of your calendar you want to offer to invitees
- Follow-Up List shows, at-a-glance, who hasn’t responded to meeting invitations, so you can then reach out to them by email or phone
- TimeTrade Customer Experience Cloud continually monitors your calendars and
eliminates double booking
- Appointment Feed on the App home screen shows meeting confirmations as they arrive in real time
- Automatic meeting confirmation and reminder e-mails are sent, ensuring no one forgets or
misses an appointment
- Creates a positive customer experience, drives customer satisfaction and loyalty: which can lead
to increased revenue
Getting Started with TimeTrade Mobile:
Users of Apple iPhones can download the free TimeTrade Mobile App directly from the Apple iTunes App Store.
As the world leader in customer self-service scheduling for business, TimeTrade increases sales and customer satisfaction by making it easy for customers and prospects to connect and converse with the right people inside a company. Its solutions power real-time, rule-based appointment scheduling across team members, locations, and timeslots to set the meetings that drive business.
For more than a decade, Fortune 500 companies have deployed TimeTrade Appointment CRM solutions to help them better engage, interact with, and satisfy their customers. TimeTrade’s Customer Experience Cloud SaaS platform integrates easily with enterprise sales, marketing, service, CRM, and business process management systems to accelerate bottom-line business results and drive inbound sales, while enhancing customer experience and loyalty. TimeTrade’s proven scheduling solutions help brand-name retailers and other customer-focused organizations organize, automate and synchronize appointment setting across the entire customer lifecycle, and helps company reps act on customer interest, 24x7x365, anywhere, anytime.
All product names and references contained herein remain the service marks, trademarks, or registered trademarks of their respective owners. Appointment Router, Inbound Sales, One-Step Appointment Scheduling, and TimeTrade Mobile are trademarks of TimeTrade Systems, Inc.