BOSTON, MA — June 28, 2012 — TimeTrade®, the global market leader in online appointment scheduling for business, today announced the company has exceeded $3.5 billion in appointment-based commerce. Accelerating deployment of TimeTrade solutions for retail, sales and customer service is the principal factor driving the achievement of this milestone.
“It’s clear from the rapidly expanding demand we’re experiencing that TimeTrade is the leading platform for appointment-based commerce,” said Gary Ambrosino, TimeTrade President and COO. “TimeTrade counts over 10,000 businesses and 20,000 retail stores worldwide who depend on our business-class scheduling services as crucial to the success of their omni-channel sales operations, social media outreach, and to effectively address a significant uptick in inbound customer service queries.”
TimeTrade’s continued category leadership stems from the company’s focus on making streamlined automated appointment-based commerce part of businesses’ web, social media and customer service systems. Companies using TimeTrade across all touch points report increases in sales bookings of 28% and a lowering of sales costs by up to 40%.
“Most businesses spend way too much time and effort simply arranging for a time to talk or meet with customers or prospects. These inefficiencies translate directly into lost sales and higher operating costs,” said Ambrosino. “TimeTrade is laser-focused on providing an integrated solution that eliminates overhead and ensures that companies can increase the efficiency and results of sales teams, as well as the quality of customer service operations.”
TimeTrade is the world’s leading online appointment scheduling solution for business. To date over 80 million appointments have been booked for customers through TimeTrade in the U.S., Canada, Europe, and the Pacific Rim — with 35 million of those appointments directly facilitating more than $2 billion of commerce per year. World-class companies who’ve deployed TimeTrade’s online self-service appointment scheduling also see significant improvements in customer satisfaction and loyalty. The TimeTrade offers a line of proven online appointment scheduling solutions tailored for the varying needs of individuals, professionals, small businesses, workgroups, retailers, and large enterprises.