News Release

TimeTrade Announces New Customers

More and more blue-chip enterprise companies deploy TimeTrade’s online appointment scheduling to power online marketing automation, accelerate sales, and improve customer service

BOSTON (MARKETWIRE – January 20, 2011) TimeTrade® today showed further evidence of its rapidly growing momentum with the announcement of a roster of new customers for its industry leading TimeTrade online appointment scheduling SaaS offering.

TimeTrade is the leading provider of online appointment scheduling solutions with more than 3,000 customers worldwide. TimeTrade’s One-Step Appointment Scheduling™ is deployed in sales-focused companies, from F500 to small-to-medium businesses, across a wide range of industry sectors. New customers that have signed with TimeTrade include:

Retail

  • Nike — Major global designer, marketer and distributor of sports and fitness products
  • National Vision —Fourth largest optical retailer in the United States, operating over 600 retail locations in 44 states
  • VIPDesk — Leading provider of home-based, virtual customer care services for brands like Bluefly and Citigroup
  • David’s Bridal — The largest and fastest growing bridal retailer in the world, with over 275 stores nationwide

Wellness and Healthcare

  • Tri-Health—Integrated Health alliance in Greater Cincinnati, Ohio
  • University Emergency Medicine Foundation—ER staffing for Lifespan, Rhode Island’s first and largest health system
  • Healthland —A leading nationwide provider of comprehensive healthcare information systems for rural and critical access hospitals

Financial Services

  • Unum— Benefits provider for 37 percent of today’s Fortune 500

These new customers join TimeTrade’s impressive worldwide client base of business-to-business, and retail sales companies that include Best Buy, Coldwell Banker, and Sprint.

“Deployments by these companies is proof positive that online appointment scheduling solutions are integral in helping to drive bottom line results through sales and improved overall customer satisfaction” said Bill Bohen, Vice President & General Manager, TimeTrade. “The common consensus we’re hearing from new customers is that TimeTrade is the only provider in the market that meets their requirements for powerful functionality, easy deployment and integration with their sales and CRM systems, and robust, proven performance.”

TimeTrade: Appointment Scheduling in the Cloud

Because appointments drive business, TimeTrade’s solutions are particularly beneficial to marketing, sales, customer service and support, and retail operations.

TimeTrade’s powerful cloud-based, SaaS platform delivers large scale online scheduling of sales, marketing, and service appointments to businesses and professionals.

TimeTrade’s scalable and upgradeable One-Step Appointment Scheduling platform is available in several configurations that include an easy and fast deployment Workgroup solution for sales teams, as well as a highly customizable Enterprise edition for corporate-wide deployment:

TimeTrade Enterprise Edition:
For corporate-wide use in larger companies, Enterprise Edition integrates enterprise class appointment scheduling into operations and applications for CRM and Business Process Management. Prospects and customers of TimeTrade-powered enterprises can “Click to Schedule an Appointment” from a company website or an email campaign and easily book services or connect with a company representative.

TimeTrade Workgroup Edition:
Designed for Sales Teams, Workgroup Edition is designed to eliminate the time-consuming and costly task of scheduling prospects and customers for appointments with sales, service and support reps. It also includes TimeTrade’s unique Smart-Routing technology that replaces less effective “Contact Us” web site forms with an immediately confirmed appointment with a sales or service representative. Workgroup Edition is pre-integrated with popular marketing and sales automation software including Salesforce.com, Marketo and Eloqua, and works as part of standard calendaring systems including Microsoft Outlook and Google Calendar. Through its powerful features and seamless integration with sales automation systems, Workgroup Edition speeds up “time to meeting,” books more appointments, and accelerates the sales cycle.

TimeTrade Professional Edition:
Optimized to meet the scheduling needs of individual business professionals, Professional Edition offers an attractive entry point for getting started with TimeTrade. Whether you’re a consultant, marketing, sales or service pro — Professional Edition makes it easy for you to book and conduct more appointments, driving revenue and customer satisfaction at the same time.

For features, details and pricing of TimeTrade Editions visit www.timetrade.com/products

About TimeTrade
As the world’s leading provider of online appointment scheduling solutions, TimeTrade Systems, Inc. increases sales and customer satisfaction by making it easy for customers and prospects to connect and converse with the right people inside a company. Its solutions power real-time, rule-based appointment scheduling across team members, locations, and timeslots to streamline the process of setting the meetings that drive business.

For more than a decade, Fortune 500 multinationals, small businesses, government agencies, universities, sales teams, and individuals have chosen TimeTrade to help them better engage, interact with, and satisfy their customers. TimeTrade’s Appointment Cloud integrates easily with enterprise sales, marketing, service, CRM, and business process management systems to accelerate bottom-line business results, drive inbound sales, and yield increased customer satisfaction and loyalty. TimeTrade’s proven solutions help customer-driven businesses organize, automate and synchronize appointment setting across the entire customer lifecycle. Visit: www.timetrade.com to learn more.

All product names and references contained herein remain the service marks, trademarks, or registered trademarks of their respective owners. Appointment Router, Smart Router, Inbound Sales, One-Step Appointment Scheduling, and TimeTrade are trademarks of TimeTrade Systems, Inc.

Press Contact: Patrick Rafter, prafter@timetrade.com, 617-901-2697