BOSTON, MA — February 29, 2012 — TimeTrade® (www.timetrade.com), the global market leader in online appointment scheduling for business, today announced that the United States Patent and Trademark Office has been granted patent No. 8,073,725 entitled, “Appointment Scheduling System.” The patent recognizes TimeTrade’s technology, which enables businesses to create new sales prospects, accelerate the sales and service process, and make it fast and easy to interact and engage with customers.
The patented technology, built by a team led by TimeTrade CTO and Co-Founder John Loring, represents the culmination of over ten years of research and development. The technology forms the core of TimeTrade’s cloud-based platform which is the world’s most widely deployed online scheduling solution and which powers millions of appointments per month across thousands of businesses, retailers, financial services, educational institutions, and government agencies.
“The market has made a dramatic shift in the way businesses and customers interact. Because our online scheduling system delivers a vastly improved customer experience for end users, TimeTrade helps businesses improve conversions, retention and revenue,” said Gary Ambrosino, president of TimeTrade. “This patent award recognizes not only our team’s hard work, but demonstrates our continued commitment to innovation and addressing the needs of our rapidly expanding customer base.”
As the world’s most widely deployed and used online appointment scheduling provider TimeTrade increases sales and customer satisfaction through proven cloud-powered solutions that make it easy for customers and prospects to connect and converse with the right people inside a company. Its solutions power real-time, rule-based appointment scheduling across team members, locations, and timeslots to set the meetings that drive business. For more than a decade, Fortune 500 companies have deployed TimeTrade Appointment CRM solutions to help them better engage, interact with, and satisfy their customers.
The TimeTrade Cloud platform integrates easily with enterprise sales, marketing, service, CRM, and business process management systems to accelerate bottom-line business results and drive inbound sales, while enhancing customer experience and loyalty. TimeTrade’s proven appointment scheduling solutions help brand-name retailers and other customer-focused organizations organize, automate and synchronize appointment setting across the entire customer lifecycle, and helps company reps act on customer interest, 24x7x365, anywhere, anytime. https://www.timetrade.com.