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Waiting For Branches To Go Away? Don’t Hold Your Breath…

Financial Brand

In TimeTrade’s 2017 “State of Credit Unions” survey, nearly half of all respondents (46%) say they visit a credit union branch once a month or more. One in four visit roughly five times during the past year. Online and mobile channels may promise 24/7 convenience, but credit union members still prefer visiting their local branch.

Survey Says: Despite Convenience of Online Access, Service at the Branch is What Satisfies Credit Union Members

The TimeTrade State of Credit Unions 2017 shows that credit union members still like to conduct business at a local branch, but they expect knowledgeable, highly personalized service from employees when they visit. Credit unions continue to do a good job of serving members, as 78 percent of respondents feel they have a personalized in-branch experience.

TimeTrade Debuts New AI-powered Version of Scheduler on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

TimeTrade has launched a new, artificial intelligence-driven version of its Scheduler product. Scheduler makes it easy for businesses that use CRM to personalize customer engagement, empowering them to improve the deal-closing process.

TimeTrade to Bring Industry-Leading Appointment Scheduling to Reserve with Google

TimeTrade is partnering with Google to bring TimeTrade’s industry-leading appointment scheduling platform to Reserve with Google, a new channel that provides a more user-friendly and seamless experience when connecting users to local businesses.

TimeTrade Extends Leadership in Delivering Integrated Appointment Scheduling for the CRM Solutions Millions of Businesses Rely On

Scheduler for Microsoft Dynamics, TimeTrade’s latest innovation, makes it easy for businesses to win more customers and serve them better with less calling, chasing and waiting.

Survey Says: Despite Convenience of Online Banking, Service at the Branch is What Wins Over Customers

TimeTrade, the leading provider of intelligent customer engagement, today announced the results of a new survey—The State of Banking 2017—which show that banking consumers still like to conduct business at a local branch, but they expect knowledgeable, highly personalized service from bank employees when they visit.

TimeTrade Announces $6.3M in Series E Funding

TimeTrade announced that it recently closed $6.3 million in Series E funding. The round, the largest in the company’s history, was led by new investor Origami Capital Partners and included participation from Ascent Venture Partners and the company’s other existing investors.

TimeTrade Survey: Retailers Missed Out on $150 Billion in 2016
Revenue by Failing to Provide Shoppers with Personalized Service

Disappointing shopping experiences are costing brick-and-mortar retailers serious money, according to the latest TimeTrade State of Retail 2017 survey of U.S. consumers. In fact, survey results suggest that U.S. retail stores left about $150 billion in potential revenue on the table in 2016 by failing to offer shoppers the personalized shopping experiences they want.

TimeTrade Introduces TimeTrade Scheduler on the Salesforce AppExchange, the World’s Leading Enterprise Apps Marketplace

TimeTrade has launched TimeTrade Scheduler on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. TimeTrade customers can now book and receive meetings from within Salesforce to generate more qualified leads, hold more conversations and close deals faster.

Top Retailers Use TimeTrade to Schedule 50M Customer Appointments in 2016

In 2016, TimeTrade continued to dominate the market for retail appointment-based customer engagement. Last year, TimeTrade retail customers used the company’s Customer Engagement Cloud to schedule 50 million appointments with prospects and customers.

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