Study: In-Store Retail Still Dominates, But Retailers Must Evolve With Customer Expectations
In-store shopping will continue to drive revenue in 2016, but consumers will increasingly gravitate to retailers that deliver personalized service, according to new research from TimeTrade, the leading provider of online appointment scheduling. The growing disconnect between increasing customer expectations and current service offerings presents an opportunity for retailers who can tailor in-store shopping and provide a “concierge” experience.
TimeTrade Teams up with Verint to Help Banks Deliver Superior Customer Service
TimeTrade Survey: Consumers’ Top Wireless Complaint Is Waiting At The Store
Despite the traditional concerns of service quality and billing issues, consumers cite waiting in line at the store as the number one customer experience complaint with their wireless carrier, reports TimeTrade, the leading provider of online appointment scheduling.
TimeTrade Survey Reveals Disconnect Between Banking Experience and Consumer Needs
Study: 85% of Consumers Prefer to Shop at Physical Stores vs. Online
Shopping Just Got Better for 300 Million Americans
TimeTrade Delivers Retail Business Analytics that Finally Cracks the Code for Creating Successful Customer Experience
TimeTrade, the company that has powered more than 250 million scheduled customer visits, is expanding its platform with the launch of TimeTrade Insight™. It is the only solution that manages the retail path-to-purchase and creates direct attribution of purchase to a web ad, online promotion or click-to-schedule button on a website.
More Than 250 Million Customer Connections Made Possible by TimeTrade
Straight Talk from Consumers: Five Things They Want from Retail Brands
Retailers are constantly looking to reinvent the buying experience and create the store of the future, so TimeTrade asked more than 1,000 consumers about their relationships with retail brands – what’s working, what’s not and most importantly, how retailers can improve.
Software and Technology Companies See 25 Percent Increase in Sales Efficiency with TimeTrade’s Demo-Scheduling Application
BOSTON – Sales representatives that give prospects what they need within five minutes, are nine times more likely to seal the deal, according to a recentstudy by TeleNet. Unfortunately, most sales teams kill thousands of would-be deals everyday by engaging in a game of cat and mouse.