The Intelligent Appointment Scheduling Blog

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by Deidre Moore | July 19, 2018

After Amazon Prime Day: Does a Good Sale Trump Good Service?

Whether or not you think Amazon Prime Day is worth the hype, the entire internet was buzzing about the deals they were planning to scoop up on Monday at 3:00 pm. But due to technical issues, most visitors spent more time viewing pictures of cute puppies than they did actually scoring deals.

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by Tom O'Brien | July 13, 2018

7 Best Examples of Omni Channels in Retail

Omnichannel strategies, if done correctly, create a customer experience like no other. See our list of 7 retailers that have nailed the omnichannel experience.

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by Tom O'Brien | July 9, 2018

20 Pieces of Software Every Small Business Needs

New software is emerging every day. To help you determine the fluff versus what you actually need, we've compiled a list of 20 pieces of software every small business needs.

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by Chris Carroll | June 25, 2018

TimeTrade and GDPR: Ready to help customers with new compliance challenges

At TimeTrade, we have been preparing for this date for some time and stand ready for new compliance challenges. To emphasize our readiness for any potential regulatory issues with GDPR, we highlighted a few of the preparations we have undertaken in the months leading up to May 25.

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by Steve Connolly | June 18, 2018

The State of Sales 2018: How TimeTrade is Driving Sales Success at the Intersection of AI and Productivity

Salesforce recently released its annual “State of Sales” report, and it contains some amazing insights based on responses from more than 2,900 global sales people, managers and leaders. Let's dig into the findings.

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by Tom O'Brien | June 14, 2018

Customer Satisfaction Survey Questions for the Service Industry

While it’s essential to understand the value of customer service survey insights, designing an effective survey from scratch can be a big hassle. That’s why we’re offering key customer satisfaction questions worth asking, along with tips and advice for getting customers to participate honestly.

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by Cimarron Buser | June 8, 2018

Google Duplex shows that scheduling has gone mainstream. Are you ready?

Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.

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