The Intelligent Appointment Scheduling Blog

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by Lauren Mead | November 18, 2019

How Tucson Federal Credit Union Is Blending Digital and Physical Channels to Improve Member Engagement

TimeTrade CMO, Lauren Mead, sat down with Krystal Adams, VP of Member Experience at Tucson Federal Credit Union, to learn more about their unique in-branch challenges, and their success in scheduling thousands of new member appointments with TimeTrade.

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by Lauren Mead | November 11, 2019

Financial Services Focus: Growing Assets Under Management, One Client Conversation at a Time

Financial adivsors interested in growing their assets under management need to spend more quality time with, and provide more personalized advice to their clients. Research shows that top performing financial advisors spend 40% more time with their clients.

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by Chris Carroll | November 11, 2019

Driving Higher Appointment Show Rates and Automatic Staff Alerts with TimeTrade Text Notifications

Text notifications are a great way to keep your customers and employees up to date with critical information about their upcoming appointments. Learn how to set them up to automatically deploy when certain time-frames and/or thresholds are met.

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by Chris Carroll | November 7, 2019

Fight of the Walk-In: Scheduled Vs Un-Scheduled Appointments

The benefits of online appointment scheduling for consumer retail, banks, and credit unions are well documented and include higher sales, loyal customers and members, and more engaged employees. But with most locations, there is a constant mix of pre-scheduled customers and walk-in traffic.

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by Chris Carroll | October 30, 2019

Increasing Meeting Show Rates – Connecting with Customers Before Scheduled Appointments

In today’s always-on world, consumers are in the driver’s seat and the expectation is that brands will deliver what customers need when and where they need it, whether that’s online or in-person. Learn how leading brands have turned to intelligent appointment scheduling with queue management tools.

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by Steve Connolly | October 16, 2019

Delivering on the We’ve been expecting you promise

We developed the latest enhancements to our suite of queue management applications in partnership with our customers—some of the leading brands at the forefront of customer experience.

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by Miki Goyal | October 9, 2019

TimeTrade Engagement Center: A Simplified Way to Bridge the Physical to Digital Divide

As online giants like Amazon enter new categories and seek to expand their share of e-commerce revenues, retailers have shifted strategy to boost their digital competitiveness. Given the growth of digital spending, more than 90% of purchases still happen in-store.

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