The Intelligent Appointment Scheduling Blog

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by Lauren Mead | April 6, 2020

TimeTrade’s Essential Banking Package Offers Banks and Credit Unions a Quick-Start Option for Online Scheduling

In response to overwhelming demand for a scheduling solution that's quick to implement, but still powerful enough to balance COVID-19 restrictions and a coming surge in banking demand resulting from the CARES Act, TimeTrade created the Essential Banking Package. Here's why.

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by Deidre Moore | April 2, 2020

6 Ways Online Scheduling Can Help Higher Ed Stay Connected While Campus is Closed

With campuses closed due to Coronavirus, colleges and universities can still stay connected with students. Intelligent online scheduling offers a stress-free way for students to remain in contact with key faculty and staff even while classes have moved online.

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by DJ Haskins | March 31, 2020

Why Digital Channels Are Critical for Supporting Your Banking Customers During COVID-19 and Beyond

As individuals and organizations, we’re all navigating a sea of uncertainty surrounding COVID-19. Banks and credit unions are not exempt, and are being forced to make tough decisions that balance the need to protect employees and customers, while providing much needed support and service.

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by Deidre Moore | March 20, 2020

Is Voice Technology the Next Customer Service Trend for Credit Unions?

Credit unions and retail banks are facing uncertainty about how to respond to customers efficiently in a time of a global health pandemic. Given the current move to service customers through digital means whenever possible, one of the trends we think is worth revisiting is voice technology.

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by Steve Connolly | March 16, 2020

Using Virtual Client Meetings To Your Advantage In The Age Of COVID-19

Let’s face it. Today’s headlines are a little scary. COVID-19 and the global pandemic has caused significant change across every citizens life. Give your customers a high-touch experience at a time of social distancing. TimeTrade makes it easy to connect with your customers and prospects.

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by Lauren Mead | March 8, 2020

Six Women Transforming Retail Today

We're using International Women's Day as an opportunity to highlight some of the dynamic women who are making an impact in retail, an industry that generates more than $4 trillion in sales annually.

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by Lauren Mead | March 5, 2020

Shopping without Boundaries: The Quest for Omnichannel Personalization

Best-in-class retailers are focusing their efforts on improving how they personalize the online and offline buying journey as one — with the goal of creating a seamless experience that is frictionless and more satisfying for customers.

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