The Intelligent Appointment Scheduling Blog

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by Tom O'Brien | August 16, 2018

Why Social Media Engagement is Important for Your Business

People spend hours every day on their phones and on social media, and if you’re not capturing at least some of their attention, that means that they’re engaging with someone else’s brand or business instead of yours.

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by Lauren Mead | August 8, 2018

New B2C buyer experience data says in-person appointments are key to successful customer engagement

Yesterday TimeTrade released data from our survey on the state of the B2C buying experience and respondents made it overwhelmingly clear that B2B brands should consider appointment scheduling to deliver the personalized buying experiences preferred by today’s consumers.

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by Lauren Mead | July 27, 2018

B2B buyers are dissatisfied with sellers’ customer engagement strategies

Today, TimeTrade announced the results of our research on the state of the B2B buying experience with data revealing deep dissatisfaction by B2B buyers over seller companies’ customer engagement strategies.

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by Steve Connolly | July 25, 2018

Winning with Teams!

TimeTrade has the only scheduling solution with a Dynamic Conference capability that allows meetings to be booked with a unique meeting link, created in real time for each separate meeting. This prevents customers from accidentally joining a meeting early and interrupting the end of another call.

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by Chris Carroll | July 23, 2018

Enabling Facebook Messenger to engage customers and capture leads after hours with auto-replies

Learn how to add your TimeTrade Click-To-Schedule links to your after-hours auto-reply on Facebook Messenger and turn those missed messages into booked meetings with the right person on your team.

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by Deidre Moore | July 19, 2018

After Amazon Prime Day: Does a Good Sale Trump Good Service?

Whether or not you think Amazon Prime Day is worth the hype, the entire internet was buzzing about the deals they were planning to scoop up on Monday at 3:00 pm. But due to technical issues, most visitors spent more time viewing pictures of cute puppies than they did actually scoring deals.

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by Tom O'Brien | July 13, 2018

7 Best Examples of Omni Channels in Retail

Omnichannel strategies, if done correctly, create a customer experience like no other. See our list of 7 retailers that have nailed the omnichannel experience.

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