The Intelligent Appointment Scheduling Blog

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by Tom O'Brien | June 14, 2018

Customer Satisfaction Survey Questions for the Service Industry

While it’s essential to understand the value of customer service survey insights, designing an effective survey from scratch can be a big hassle. That’s why we’re offering key customer satisfaction questions worth asking, along with tips and advice for getting customers to participate honestly.

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by Cimarron Buser | June 8, 2018

Google Duplex shows that scheduling has gone mainstream. Are you ready?

Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.

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by Lauren Mead | June 7, 2018

Experiential Retail: Lessons for Creating New Levels of In-Store Engagement

TimeTrade and Future Stores/WBR Insights recently hosted “Creating a Meaningful In-Store Experience,” a webinar that examined how top retailers are using in-store events to attract new customers and delight existing ones.

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by Tom O'Brien | May 24, 2018

10 Keys to a Winning Customer Experience Strategy for Banks

Executives at the nation’s leading banks understand that delivering an excellent customer experience provides a significant edge when it comes to attracting and retaining clients.

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by Cimarron Buser | May 2, 2018

TimeTrade+Assist–the Perfect Partnership

Co-founder of Assist, Robert Stephens, shares why he's passionate about making things easier for the everyday consumer, and how he plans to do it.

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by Lauren Mead | April 9, 2018

TimeTrade Hosts MassTLC to Reveal How AI is Transforming Customer Engagement

As a SaaS company headquartered in the middle of this innovation hotbed, TimeTrade values opportunities to share insights and perspectives in the high-growth field of AI-powered sales and marketing.

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by Gary Ambrosino | March 29, 2018

Intelligent Appointment Scheduling™: AI’s new role in optimizing customer engagement

In this report, we’ve defined Intelligent Appointment Scheduling™ (IAS), and explore how Artificial Intelligence and IAS work together. Read the report and find out how Intelligent Appointment Scheduling can benefit your business.

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by Cimarron Buser | February 5, 2018

Reserve with Google: Enabling the “Second Wave” in appointment-based booking

In this new era, consumers will expect that Google helps them book appointments and location-based businesses will benefit from these more engaged prospects.

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