Customer Engagement

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by Cimarron Buser | June 8, 2018

Google Duplex shows that scheduling has gone mainstream. Are you ready?

Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.

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by Lauren Mead | June 7, 2018

Experiential Retail: Lessons for Creating New Levels of In-Store Engagement

TimeTrade and Future Stores/WBR Insights recently hosted “Creating a Meaningful In-Store Experience,” a webinar that examined how top retailers are using in-store events to attract new customers and delight existing ones.

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by Tom O'Brien | May 24, 2018

10 Keys to a Winning Customer Experience Strategy for Banks

Executives at the nation’s leading banks understand that delivering an excellent customer experience provides a significant edge when it comes to attracting and retaining clients.

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by Cimarron Buser | May 2, 2018

TimeTrade+Assist–the Perfect Partnership

Co-founder of Assist, Robert Stephens, shares why he's passionate about making things easier for the everyday consumer, and how he plans to do it.

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by Lauren Mead | April 9, 2018

TimeTrade Hosts MassTLC to Reveal How AI is Transforming Customer Engagement

As a SaaS company headquartered in the middle of this innovation hotbed, TimeTrade values opportunities to share insights and perspectives in the high-growth field of AI-powered sales and marketing.

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by Gary Ambrosino | March 29, 2018

Intelligent Appointment Scheduling: AI’s new role in optimizing customer engagement

In this report, we’ve defined Intelligent Appointment Scheduling™ (IAS), and explore how Artificial Intelligence and IAS work together. Read the report and find out how Intelligent Appointment Scheduling can benefit your business.

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by Cimarron Buser | February 5, 2018

Reserve with Google: Enabling the “Second Wave” in appointment-based booking

In this new era, consumers will expect that Google helps them book appointments and location-based businesses will benefit from these more engaged prospects.

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by Cimarron Buser | January 18, 2018

NRF 2018: Retailers Must Use AI for Intelligent Customer Engagement

Among the many cool technologies and solutions we saw at NRF 2018 Retail's Big Show & EXPO, one over-arching theme stood out: artificial intelligence (AI) can help retailers achieve their ultimate goal of intelligent customer engagement.

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