The Intelligent Appointment Scheduling Blog

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by Lauren Mead | March 16, 2018

National Bank of Canada: Making customer service the key to successful in-person banking

As in-person banking is transforming, branches need to be ready to work with today's technology, opening the doors to new levels of customer service experience that enable more growth and an expanded customer base.

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by Lauren Mead | February 20, 2018

Credit Unions Prove Bigger Isn’t Always Better for Personalizing Customer Engagement

Using TimeTrade, Amplify members can now pick what times they want to schedule in-person meetings, while credit union staff can identify exactly the right person to service the member’s individual needs.

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by Cimarron Buser | January 18, 2018

NRF 2018: Retailers Must Use AI for Intelligent Customer Engagement

Among the many cool technologies and solutions we saw at NRF 2018 Retail's Big Show & EXPO, one over-arching theme stood out: artificial intelligence (AI) can help retailers achieve their ultimate goal of intelligent customer engagement.

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by Steve Connolly | December 18, 2017

Scheduler featured in Financial Services Cloud Demo at Salesforce Tour NYC

“Because of an Appexchange partner called TimeTrade, Rachel can pick the time that is suited best for her as well as her banker at her local branch… In seconds, she’s got that meeting set up and it flows right into the banker’s calendar, so he’s ready to go.”

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by Kevin Flanagan | December 7, 2017

How Scheduler Adds LIFE to Human Performance Training

As a fast-growing business, the LIFE XT team needed a way to effectively schedule meetings between clients and coaches, and TimeTrade Scheduler for Salesforce was the intelligent online scheduling solution they needed.

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by Kevin Flanagan | November 21, 2017

How to Improve Brick-and-Mortar Sales this Holiday Season

Brick-and-mortar retailers need to get people into their stores for the upcoming holiday shopping season. We have a few suggestions on how they can do that by providing exceptional service that online stores can't match.

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by Cimarron Buser | November 17, 2017

What I Learned at Dreamforce 17

TimeTrade's SVP of Business Development discusses what he learned at Dreamforce 17 from the perspective of a Salesforce investor, customer and partner.

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by Kevin Flanagan | September 21, 2017

Welcome to KohlAzon (or Is It AmaKohl?)

In an interesting retail innovation, Kohl's and Amazon announced that Kohl's will begin offering Amazon customers free returns of unwanted items starting next month at 82 stores in Chicago and Los Angeles.

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