It’s Customer Service Week (and Why It’s Important)!
Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.
Create Conversations that Drive Business at BAI Beacon
Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.
Why Customer Engagement Matters
The last thing a customer wants when shopping for any item is a poor experience with a sales representative. How a customer interacts with a brand is what makes or breaks their brand loyalty.
Fundamentally improving the way businesses engage with customers
Our new Customer Engagement Cloud fundamentally improves how businesses engage with customers by helping them manage the most critical part of the customer journey: the live conversation.
How a Wireless Carrier Uses TimeTrade to Serve its Customers
Let’s take a look at how a leading regional wireless service provider is generating positive business results using TimeTrade’s online scheduling software.
Match That: LogMeIn Selects TimeTrade to Help Sales Connect with More Prospects
When we see a dynamic business simplifying dated processes and solving problems, our heart goes aflutter. So when we recently had the chance to work with LogMeIn, well… let’s just say they had us at “hello.”
Retailers Innovate Stores to Enhance Customer Experience
Companies that provide their customers easy-to-use self-service tools so they can schedule one-on-one time with knowledgeable store personnel will become the leaders in this new era of customer personalization.
Insights on Retail Customer Personalization from Our Recent Webinar
I recently hosted the webinar “Trends in Retail and the Personalized Experience,” during which I discussed research on the latest trends in retail with expert panelists.The key takeaway was that technology is not the complete solution when it comes to delivering personalization in retail.