The Intelligent Appointment Scheduling Blog

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by Kevin Flanagan | January 4, 2017

Retailers Rolling Out High-Tech Shopping Innovations to Draw More Customers into Stores

An Associated Press article previewing the annual Consumer Electronics Show gadget-fest which kicks off in Las Vegas on Jan. 5, described some of the cutting-edge technologies retailers are piloting in an effort to bring customers into physical stores.

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by Kevin Flanagan | January 3, 2017

How Retailers Can Put Some “Happy” into Many Returns

According to a recent article from Forbes, this Thursday is expected to be the biggest day for consumers to return unwanted holiday gifts.

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by Kevin Flanagan | November 23, 2016

Tips for a Smarter Black Friday

When it comes to Black Friday, the key to have a successful experience is being smarter than other consumers. Hi Tom

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by Chris Carroll | October 18, 2016

eBook Sheds Light on What Millennial Consumers Really Want

Research shows, despite having come of age in the era of smartphones and apps, millennial consumers still value in-person contact with various service providers.

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by Kevin Flanagan | October 18, 2016

Why Millennial Consumers Want Personalized Service [Infographic]

Millennials, those between the ages of 20 and 35, are fast becoming the most prominent and desirable demographic group for retailers and other businesses.

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by Chris Carroll | October 5, 2016

It’s Customer Service Week (and Why It’s Important)!

Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.

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by Tom O'Brien | October 4, 2016

Create Conversations that Drive Business at BAI Beacon

Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.

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by Chris Carroll | September 30, 2016

Why Customer Engagement Matters

The last thing a customer wants when shopping for any item is a poor experience with a sales representative. How a customer interacts with a brand is what makes or breaks their brand loyalty.

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