More Proof of the Value of Personalization in Banking
In the latest TimeTrade banking consumer survey, two-thirds of respondents said they would be willing to schedule an appointment to meet in-branch with a specialist to discuss a mortgage, wealth management or other important topics.
NRF BIG Show Draws Crowds for Retail Conversations
Once again, the world of retail has taken over the Javits Center in New York City for the annual NRF BIG Show. TimeTrade is there, of course, ready to demonstrate our unique approach to appointment-driven personalization. You’ll find us—with a crowd—in booth #2235.
Retailers Rolling Out High-Tech Shopping Innovations to Draw More Customers into Stores
An Associated Press article previewing the annual Consumer Electronics Show gadget-fest which kicks off in Las Vegas on Jan. 5, described some of the cutting-edge technologies retailers are piloting in an effort to bring customers into physical stores.
How Retailers Can Put Some “Happy” into Many Returns
According to a recent article from Forbes, this Thursday is expected to be the biggest day for consumers to return unwanted holiday gifts.
Tips for a Smarter Black Friday
When it comes to Black Friday, the key to have a successful experience is being smarter than other consumers. Hi Tom
eBook Sheds Light on What Millennial Consumers Really Want
Research shows, despite having come of age in the era of smartphones and apps, millennial consumers still value in-person contact with various service providers.
Why Millennial Consumers Want Personalized Service [Infographic]
Millennials, those between the ages of 20 and 35, are fast becoming the most prominent and desirable demographic group for retailers and other businesses.
It’s Customer Service Week (and Why It’s Important)!
Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.