The Intelligent Appointment Scheduling Blog

Read Article
by Chris Carroll | July 28, 2016

Alleviating Patient ‘Traffic Jams’ at Medical Labs

Beyond appointment scheduling, a customer-experience solution for lab facilities also would include queue management system and related services to help patients check in automatically upon arrival, minimize wait times, and avoid confusion about who is next in line.

Read Article
by Tom O'Brien | July 27, 2016

How One Credit Union Transformed Their Branches with TimeTrade

As a result of offering online appointment scheduling, Rivermark Credit Union saw a 40% increase in cross-sell ratio when members book an appointment.

Read Article
by Kevin Flanagan | July 14, 2016

Arizona Federal CU Chooses TimeTrade to Personalize Customer Service

Banking by Appointment will enable Arizona Federal members to book in-branch, web and phone appointments or join the queue though a wide range of channels including the website, mobile app and by phone.

Read Article
by Chris Carroll | July 8, 2016

The Importance of an Insurance Review

An in-person meeting with your insurance agent will help determine your needs and enable your agent to make well-informed recommendations.

Read Article
by Tom O'Brien | July 5, 2016

Reimagining Retail at Future Stores 2016

The retail industry is on the move, and will be making strides to improve the experiences of consumers and associates, both physically and digitally.

Read Article
by Chris Carroll | June 24, 2016

The Unfulfilled Promise of the On-Demand Economy

It’s no longer enough simply to give consumers the products they want when they want them. Brands must deliver personalized service and customized attention, on demand.

Read Article
by Chris Carroll | May 31, 2016

Personalization In Retail: A Reality Check

“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”

Read Article
by Chris Carroll | March 16, 2016

Customer Spotlight: Logix Federal Credit Union

Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.

Have a Conversation with a TimeTrade Expert