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The Intelligent Appointment Scheduling Blog

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by Chris Carroll | June 24, 2016

The Unfulfilled Promise of the On-Demand Economy

It’s no longer enough simply to give consumers the products they want when they want them. Brands must deliver personalized service and customized attention, on demand.

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by Chris Carroll | May 31, 2016

Personalization In Retail: A Reality Check

“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”

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by Chris Carroll | March 16, 2016

Customer Spotlight: Logix Federal Credit Union

Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.

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by Tom O'Brien | March 1, 2016

How to Eliminate Scheduling Headaches this Tax Season

While tax preparation reminder postcards and “Thank You” notes can help – you need a way to control your schedule without disrupting your workflow and cutting into delivering the quality service that will keep your clients loyal.

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by Chris Carroll | February 25, 2016

How to Keep Up with an On-Demand Economy

The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.

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by Chris Carroll | February 17, 2016

What is Driving the On-Demand, Concierge Economy?

TimeTrade recently surveyed 5,444, consumers and asked them “If you use an on-demand service such as Uber, what is the appeal?"

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by Tom O'Brien | January 27, 2016

What’s in Store for 2016?

We expect 2016 to be the year of personalization in retail, a year in which retailers set themselves apart by delivering high-level, on-demand services with a personalized touch.

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by Chris Carroll | January 22, 2016

That’s a Wrap on NRF 2016

Brick-and-mortar retail still dominates, but it’s no secret that the expectations of today’s consumer are increasing, which in turn forces retailers to reexamine how they manage the in-store experience.

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