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The Intelligent Appointment Scheduling Blog

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by Kevin Flanagan | July 14, 2016

Arizona Federal CU Chooses TimeTrade to Personalize Customer Service

Banking by Appointment will enable Arizona Federal members to book in-branch, web and phone appointments or join the queue though a wide range of channels including the website, mobile app and by phone.

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by Chris Carroll | July 8, 2016

The Importance of an Insurance Review

An in-person meeting with your insurance agent will help determine your needs and enable your agent to make well-informed recommendations.

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by Tom O'Brien | July 5, 2016

Reimagining Retail at Future Stores 2016

The retail industry is on the move, and will be making strides to improve the experiences of consumers and associates, both physically and digitally.

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by Chris Carroll | June 24, 2016

The Unfulfilled Promise of the On-Demand Economy

It’s no longer enough simply to give consumers the products they want when they want them. Brands must deliver personalized service and customized attention, on demand.

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by Chris Carroll | May 31, 2016

Personalization In Retail: A Reality Check

“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”

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by Chris Carroll | March 16, 2016

Customer Spotlight: Logix Federal Credit Union

Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.

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by Tom O'Brien | March 1, 2016

How to Eliminate Scheduling Headaches this Tax Season

While tax preparation reminder postcards and “Thank You” notes can help – you need a way to control your schedule without disrupting your workflow and cutting into delivering the quality service that will keep your clients loyal.

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by Chris Carroll | February 25, 2016

How to Keep Up with an On-Demand Economy

The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.

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