Arizona Federal CU Chooses TimeTrade to Personalize Customer Service
Banking by Appointment will enable Arizona Federal members to book in-branch, web and phone appointments or join the queue though a wide range of channels including the website, mobile app and by phone.
The Importance of an Insurance Review
An in-person meeting with your insurance agent will help determine your needs and enable your agent to make well-informed recommendations.
Reimagining Retail at Future Stores 2016
The retail industry is on the move, and will be making strides to improve the experiences of consumers and associates, both physically and digitally.
The Unfulfilled Promise of the On-Demand Economy
It’s no longer enough simply to give consumers the products they want when they want them. Brands must deliver personalized service and customized attention, on demand.
Personalization In Retail: A Reality Check
“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”
Customer Spotlight: Logix Federal Credit Union
Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.
How to Eliminate Scheduling Headaches this Tax Season
While tax preparation reminder postcards and “Thank You” notes can help – you need a way to control your schedule without disrupting your workflow and cutting into delivering the quality service that will keep your clients loyal.