Personalization In Retail: A Reality Check
“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”
Customer Spotlight: Logix Federal Credit Union
Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.
How to Eliminate Scheduling Headaches this Tax Season
While tax preparation reminder postcards and “Thank You” notes can help – you need a way to control your schedule without disrupting your workflow and cutting into delivering the quality service that will keep your clients loyal.
How to Keep Up with an On-Demand Economy
The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.
What is Driving the On-Demand, Concierge Economy?
TimeTrade recently surveyed 5,444, consumers and asked them “If you use an on-demand service such as Uber, what is the appeal?"
What’s in Store for 2016?
We expect 2016 to be the year of personalization in retail, a year in which retailers set themselves apart by delivering high-level, on-demand services with a personalized touch.
That’s a Wrap on NRF 2016
Brick-and-mortar retail still dominates, but it’s no secret that the expectations of today’s consumer are increasing, which in turn forces retailers to reexamine how they manage the in-store experience.