Community bankers: Providing the Right Millennial Buying Experience
Millennial consumers expect a modern experience when choosing a financial services provider. Whether it’s a bank, credit union, or wealth management advisor, Millennials want to engage when, where and how they want. So how are today’s financial service leaders taking advantage of this opportunity?
Giving Customers What They Want Is Recipe for Success at McDonald’s
McDonald’s seems to be enjoying a bit of a renaissance by continuing to do the things that made them the world’s preeminent fast-food brand, but also by focusing more on giving customers what they want, when they want it.
Clear Communication: Streamlining Customer Engagement
After reading an article on Entrepreneur.com by Mike Taylor, 4 Simple Ways to Communicate Better With Your Customer, it became increasingly evident to me that TimeTrade’s customer engagement solution delivers on the points he makes about achieving clear, effortless communication.
State of Banking Consumer Survey Shows Branches Still Popular
Since face-to-face banking is still so important to consumers, the service they receive at a branch is a critical factor in their satisfaction—or lack thereof.
Consumers Still Like to Shop in Stores—But They’d Like it Even Better if They Received a More Personalized Customer Experience
Consumers said they plan to shop in stores in 2017 as much (70 percent) if not more (14 percent) than they did last year, according to the new TimeTrade State of Retail 2017 survey report.
Appointment Scheduling for On-Demand College Students
The age of the on-demand economy has taken a firm hold in higher education. Leading colleges and universities will recognize this trend and provide campus tools and applications that meet the demands of today’s students.
10 Tips for Financial Advisors for Client Loyalty
Jason Hill, founder and president of Client Focused Advisors, sat down with TimeTrade to share his “10 Tips for Financial Advisors for Client Loyalty.”