Customer Spotlight: C Spire
Since working with TimeTrade, C Spire has been booking more than 1,000 reservations every month. Having this foresight into store arrivals enables C Spire to provide the one-on-one attention that customers crave.
How to Keep Up with an On-Demand Economy
The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.
Gearing up for NRF Big Show 2016
The TimeTrade team is geared up, and ready to go in the Big Apple for the retail industry’s biggest annual show, and we’re looking forward to what’s sure to be an eventful week.
State of Retail 2016: The Bar for Customer Service Is Set Even Higher
In order for retailers to stay relevant, they must bear in mind that today’s leading companies are meeting consumers’ basic need for help in a timely, affordable manner.
State of Banking: Consumers Visit Their Branch at Least Once per Quarter
Results from this survey indicate that retail banking still has a ways to go in order to provide customers with the best banking experience. Banking by appointment solutions may in fact be the next step on many bank executives’ to-do list.
The Future Of Retail: And The Winner Is…
Without a doubt, omni-channel retailing is changing the retail business model. Merchants now need to adapt new strategies to adhere to consumer demands, and scheduling technology may be one approach worth considering.
Attracting and Satisfying The Modern Consumer
Retailers shouldn’t be asking: how do we create a personalized experience for our consumers? Instead, they should be asking: how do we give more control to our consumers so that they can create their own personalized experience?