Bank Execs, Customers Disagree on How Well Banks Deliver a Personalized Customer Experience
Bank executives are aware that customers want personalized service that meets their needs. But even armed with that knowledge, banks still fall short when it comes to the level of personalization they provide.
Take the Hassle Out of Car Insurance Shopping
In the state of Massachusetts, residents are required by law to have car insurance coverage (and it is also suggested to have a local agent) – so, why is it so difficult to get in touch with agencies?
Arizona Federal Credit Union Chooses TimeTrade to Personalize Customer Service
Banking by Appointment will enable Arizona Federal members to book in-branch, web and phone appointments or join the queue though a wide range of channels including the website, mobile app and by phone.
The Importance of an Insurance Review
An in-person meeting with your insurance agent will help determine your needs and enable your agent to make well-informed recommendations.
10 Tips for Financial Advisors for Client Loyalty
Jason Hill, founder and president of Client Focused Advisors, sat down with TimeTrade to share his “10 Tips for Financial Advisors for Client Loyalty.”
Customer Spotlight: C Spire
Since working with TimeTrade, C Spire has been booking more than 1,000 reservations every month. Having this foresight into store arrivals enables C Spire to provide the one-on-one attention that customers crave.
How to Keep Up with an On-Demand Economy
The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.
State of Retail 2016: The Bar for Customer Service Is Set Even Higher
In order for retailers to stay relevant, they must bear in mind that today’s leading companies are meeting consumers’ basic need for help in a timely, affordable manner.