National Bank of Canada: Making customer service the key to successful in-person banking
As in-person banking is transforming, branches need to be ready to work with today's technology, opening the doors to new levels of customer service experience that enable more growth and an expanded customer base.
How Scheduler Adds LIFE to Human Performance Training
As a fast-growing business, the LIFE XT team needed a way to effectively schedule meetings between clients and coaches, and TimeTrade Scheduler for Salesforce was the intelligent online scheduling solution they needed.
Why Dreamforce is Important for Businesses that Rely on Salesforce
Join TimeTrade at Dreamforce in San Francisco and see how TimeTrade Scheduler for Salesforce can help your business connect with prospects and customers faster and better than ever—right within Salesforce.
Customer Success Teams’ Frustrations [Infographic]
Customer service and support teams work hard to keep customers satisfied. But even the most dedicated professionals can get frustrated by the challenges of the job, including how long it can take just to connect with customers in the first place.
Customer Spotlight: Logix Federal Credit Union
Today, Logix seamlessly schedules more than 5,600 appointments each month across 15 local branches in the LA market, and that number continues to grow.
Market Brief – How Sprint Increased Customer Satisfaction
Operating in an ultra-competitive industry, Sprint needed a way to differentiate from the competition with highly demanding customers.