The Intelligent Appointment Scheduling Blog

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by Chris Carroll | November 9, 2016

Do Customer Loyalty Programs Really Work?

Customer loyalty programs and memberships have been around for decades. But are these programs causing businesses to actually miss out on key opportunities that truly build customer loyalty?

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by Chris Carroll | October 20, 2016

Why Customer Wait Times Are Weighing Down Your Bottom Line

According to TimeTrade surveys of consumers across various verticals (retail, banking, healthcare, etc.), the average person is not willing to wait more than 10 minutes for service.

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by Lauren Mead | October 14, 2016

True Customer Engagement is a journey, not a sprint…

Understanding what triggers customers to purchase again or even share their great experience with friends or social channels is critical in making this a repeatable process.

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by Kevin Flanagan | October 12, 2016

What Classic Songs Have in Common with Sales Success

Given that the process of mutual self-discovery in sales is very similar to what two people go through as they fall in love with one another, it’s irresistible to pair three popular classic rock love songs that capture the essence of each step of the Appointment Cycle.

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by Steve Connolly | October 7, 2016

Making LinkedIn Pro Finder Perfect!

If you’re a freelancer, embed a link in your profile so that interested employers can get on your calendar easily and quickly within a couple of seconds instead of several email exchanges.

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by Tom O'Brien | October 4, 2016

Create Conversations that Drive Business at BAI Beacon

Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.

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by Lauren Mead | September 28, 2016

Fundamentally improving the way businesses engage with customers

Our new Customer Engagement Cloud fundamentally improves how businesses engage with customers by helping them manage the most critical part of the customer journey: the live conversation.

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by Steve Connolly | September 22, 2016

Making The Most of Dreamforce 2016!

There are fewer B2B conferences as valuable or as intimidating as Salesforce’s annual Dreamforce conference, held this year from October 4th through the 7th in downtown San Francisco.

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