A Dickensian Look at Holiday Shopping
As we look toward the future, the face of holiday shopping is set to change even more. Future customers understand that online and social shopping lack the personalized, interactive experience that only a knowledgeable store associate can deliver.
Online Shopping vs. the In-Store Experience: E-Commerce Retailers Look to Physical Stores
Many of the discussion points from the Intersect Retail conference align with the data points from TimeTrade’s State of Retail 2015 analyst report. Consumers today want help in their final purchase decision and want to touch and feel products.
State of Banking: Consumers Visit Their Branch at Least Once per Quarter
Results from this survey indicate that retail banking still has a ways to go in order to provide customers with the best banking experience. Banking by appointment solutions may in fact be the next step on many bank executives’ to-do list.
The Future Of Retail: And The Winner Is…
Without a doubt, omni-channel retailing is changing the retail business model. Merchants now need to adapt new strategies to adhere to consumer demands, and scheduling technology may be one approach worth considering.
Attracting and Satisfying The Modern Consumer
Retailers shouldn’t be asking: how do we create a personalized experience for our consumers? Instead, they should be asking: how do we give more control to our consumers so that they can create their own personalized experience?
Demographics Drive Different Shopping Habits
Our latest infographic reveals why retailers must keep different demographics in mind in terms of marketing in order to improve their retail customer experience.
Logix Increases Business Volume Through Appointment Scheduling
Logix Federal Credit Union has recently found success in increasing business volume in its branches throughout the Los Angeles market by delivering a seamless and more integrated online/offline customer experience.