The Intelligent Appointment Scheduling Blog

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by Chris Carroll | January 22, 2016

That’s a Wrap on NRF 2016

Brick-and-mortar retail still dominates, but it’s no secret that the expectations of today’s consumer are increasing, which in turn forces retailers to reexamine how they manage the in-store experience.

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by Tom O'Brien | January 19, 2016

Experience the Personalization Behind Today’s On-Demand Economy

Don’t forget to keep an eye out while visiting the expo hall, to meet our very own TimeTrade butler, who will be around throughout the day to demonstrate the meaning of a true “concierge” experience.

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by TimeTrade Blogging Team | December 18, 2015

A Dickensian Look at Holiday Shopping

As we look toward the future, the face of holiday shopping is set to change even more. Future customers understand that online and social shopping lack the personalized, interactive experience that only a knowledgeable store associate can deliver.

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by Chris Carroll | October 26, 2015

Online Shopping vs. the In-Store Experience: E-Commerce Retailers Look to Physical Stores

Many of the discussion points from the Intersect Retail conference align with the data points from TimeTrade’s State of Retail 2015 analyst report. Consumers today want help in their final purchase decision and want to touch and feel products.

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by Marketing | August 20, 2015

State of Banking: Consumers Visit Their Branch at Least Once per Quarter

Results from this survey indicate that retail banking still has a ways to go in order to provide customers with the best banking experience. Banking by appointment solutions may in fact be the next step on many bank executives’ to-do list.

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by Tom O'Brien | August 5, 2015

The Future Of Retail: And The Winner Is…

Without a doubt, omni-channel retailing is changing the retail business model. Merchants now need to adapt new strategies to adhere to consumer demands, and scheduling technology may be one approach worth considering.

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by Tom O'Brien | July 30, 2015

Attracting and Satisfying The Modern Consumer

Retailers shouldn’t be asking: how do we create a personalized experience for our consumers? Instead, they should be asking: how do we give more control to our consumers so that they can create their own personalized experience?

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by Marketing | July 22, 2015

Demographics Drive Different Shopping Habits

Our latest infographic reveals why retailers must keep different demographics in mind in terms of marketing in order to improve their retail customer experience.

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