The Intelligent Appointment Scheduling Blog

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by Cimarron Buser | June 8, 2018

Google Duplex shows that scheduling has gone mainstream. Are you ready?

Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.

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by Lauren Mead | June 7, 2018

Experiential Retail: Lessons for Creating New Levels of In-Store Engagement

TimeTrade and Future Stores/WBR Insights recently hosted “Creating a Meaningful In-Store Experience,” a webinar that examined how top retailers are using in-store events to attract new customers and delight existing ones.

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by Cimarron Buser | May 2, 2018

TimeTrade+Assist–the Perfect Partnership

Co-founder of Assist, Robert Stephens, shares why he's passionate about making things easier for the everyday consumer, and how he plans to do it.

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by Cimarron Buser | February 5, 2018

Reserve with Google: Enabling the “Second Wave” in appointment-based booking

In this new era, consumers will expect that Google helps them book appointments and location-based businesses will benefit from these more engaged prospects.

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by Cimarron Buser | January 18, 2018

NRF 2018: Retailers Must Use AI for Intelligent Customer Engagement

Among the many cool technologies and solutions we saw at NRF 2018 Retail's Big Show & EXPO, one over-arching theme stood out: artificial intelligence (AI) can help retailers achieve their ultimate goal of intelligent customer engagement.

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by Kevin Flanagan | November 21, 2017

How to Improve Brick-and-Mortar Sales this Holiday Season

Brick-and-mortar retailers need to get people into their stores for the upcoming holiday shopping season. We have a few suggestions on how they can do that by providing exceptional service that online stores can't match.

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by Kevin Flanagan | September 21, 2017

Welcome to KohlAzon (or Is It AmaKohl?)

In an interesting retail innovation, Kohl's and Amazon announced that Kohl's will begin offering Amazon customers free returns of unwanted items starting next month at 82 stores in Chicago and Los Angeles.

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by Kevin Flanagan | July 27, 2017

Giving Customers What They Want Is Recipe for Success at McDonald’s

McDonald’s seems to be enjoying a bit of a renaissance by continuing to do the things that made them the world’s preeminent fast-food brand, but also by focusing more on giving customers what they want, when they want it.

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