Welcome to KohlAzon (or Is It AmaKohl?)
In an interesting retail innovation, Kohl's and Amazon announced that Kohl's will begin offering Amazon customers free returns of unwanted items starting next month at 82 stores in Chicago and Los Angeles.
Giving Customers What They Want Is Recipe for Success at McDonald’s
McDonald’s seems to be enjoying a bit of a renaissance by continuing to do the things that made them the world’s preeminent fast-food brand, but also by focusing more on giving customers what they want, when they want it.
State of Retail 2017 [Infographic]
Take a look at this State of Retail 2017 infographic to see exactly where stores are performing well and where they have room for improvement, as they continue to battle online sellers for the minds, hearts and dollars of increasingly choosy consumers.
Customer Engagement as a Differentiator
Getting the attention of consumers and, more importantly, keeping them engaged is challenging. Unfortunately, consumers have grown accustomed to not being engaged because poor experiences when interacting with brands are typically the norm.
Consumers Still Like to Shop in Stores—But They’d Like it Even Better if They Received a More Personalized Customer Experience
Consumers said they plan to shop in stores in 2017 as much (70 percent) if not more (14 percent) than they did last year, according to the new TimeTrade State of Retail 2017 survey report.
NRF BIG Show Draws Crowds for Retail Conversations
Once again, the world of retail has taken over the Javits Center in New York City for the annual NRF BIG Show. TimeTrade is there, of course, ready to demonstrate our unique approach to appointment-driven personalization. You’ll find us—with a crowd—in booth #2235.
Retailers Rolling Out High-Tech Shopping Innovations to Draw More Customers into Stores
An Associated Press article previewing the annual Consumer Electronics Show gadget-fest which kicks off in Las Vegas on Jan. 5, described some of the cutting-edge technologies retailers are piloting in an effort to bring customers into physical stores.
How Retailers Can Put Some “Happy” into Many Returns
According to a recent article from Forbes, this Thursday is expected to be the biggest day for consumers to return unwanted holiday gifts.