The Intelligent Appointment Scheduling Blog

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by Chris Carroll | July 13, 2016

Amazon Prime Day Spurs Retail Frenzy

Though Amazon’s Prime Day has spurred a retail frenzy that offers consumers lower price points and fast shipping, it cannot replicate the brick-and-mortar retail experience consumers still enjoy.

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by Tom O'Brien | July 5, 2016

Reimagining Retail at Future Stores 2016

The retail industry is on the move, and will be making strides to improve the experiences of consumers and associates, both physically and digitally.

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by Chris Carroll | May 31, 2016

Personalization In Retail: A Reality Check

“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”

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by Chris Carroll | May 13, 2016

East to the West – Future Stores 2016 Just Weeks Away

Stop by to chat about the changing role of brick and mortar retail in today’s shopping landscape and what retailers can do to stand out from the crowd and deliver superior in-store experience.

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by Chris Carroll | March 11, 2016

Employees First: Equipping Employees with the Skills to Deliver in Today’s On-Demand Economy

Many brands today are making investments in technology and training that will allow employees to provide a highly personalized service.

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by Chris Carroll | February 25, 2016

How to Keep Up with an On-Demand Economy

The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.

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by Tom O'Brien | January 27, 2016

What’s in Store for 2016?

We expect 2016 to be the year of personalization in retail, a year in which retailers set themselves apart by delivering high-level, on-demand services with a personalized touch.

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by Chris Carroll | January 22, 2016

That’s a Wrap on NRF 2016

Brick-and-mortar retail still dominates, but it’s no secret that the expectations of today’s consumer are increasing, which in turn forces retailers to reexamine how they manage the in-store experience.

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