Amazon Prime Day Spurs Retail Frenzy
Though Amazon’s Prime Day has spurred a retail frenzy that offers consumers lower price points and fast shipping, it cannot replicate the brick-and-mortar retail experience consumers still enjoy.
Reimagining Retail at Future Stores 2016
The retail industry is on the move, and will be making strides to improve the experiences of consumers and associates, both physically and digitally.
Personalization In Retail: A Reality Check
“Close to 50% of store associates believe they do not know enough about the products and services they are selling. In fact, over half of store associates admit they have lied to a customer due to a lack of product knowledge.”
East to the West – Future Stores 2016 Just Weeks Away
Stop by to chat about the changing role of brick and mortar retail in today’s shopping landscape and what retailers can do to stand out from the crowd and deliver superior in-store experience.
Employees First: Equipping Employees with the Skills to Deliver in Today’s On-Demand Economy
Many brands today are making investments in technology and training that will allow employees to provide a highly personalized service.
How to Keep Up with an On-Demand Economy
The webinar panelists discussed drivers for the on-demand economy and how consumers today expect services and goods at their fingertips.
What’s in Store for 2016?
We expect 2016 to be the year of personalization in retail, a year in which retailers set themselves apart by delivering high-level, on-demand services with a personalized touch.