Schedule a Demo

The Intelligent Appointment Scheduling Blog

Read Article
by Tom O'Brien | May 18, 2015

Shock Survey: 70% of Retail Consumers Would Prefer to Shop in a Physical Amazon Store vs. Amazon.com

Despite the hype around online shopping, consumers still look to shop in the physical store. TimeTrade’s study investigates consumer preferences and features data collected from a survey of over 1,000 consumers focusing on their perceptions and habits around retail shopping.

Read Article
by Gary Ambrosino | April 16, 2015

The Appleization of Retail: How Apple Used Customer Expectations to Enhance Their Retail Customer Experience

Apple is adapting to customer expectations by incorporating prioritization to help customers with what they need, when they need it. Replicating this model across the industry is a win-win, as both shoppers and retailers alike benefit from finding the right help at the right time.

Read Article
by Paul Gillin | March 20, 2015

Customers Are in Control – Deal with It

Welcome to the new age of customer activism. Many brands are learning to cope with an endless stream of commentary from customers who are newly empowered by social tools.

Read Article
by Tom O'Brien | March 5, 2015

Retail Reality Check [Infographic]

With so much information at their fingertips, you’d think shoppers would know exactly what they wanted before stepping foot in a store. But when we surveyed 1,000 consumers, at least half of them go shopping before they’ve made up their minds.

Read Article
by Tom O'Brien | February 20, 2015

U.S. Social Commerce Trends – 2012-2015 [Infographic]

The good news is for social commerce is trends are showing growth. The question remains, will social commerce see higher growth in months and years to come?

Read Article
by Tom O'Brien | November 26, 2014

Black Friday in a World of Beacons and Maps

Black Friday will always be crazy. But as smart phone technology gets better, and stores begin to integrate more mapping software and beacons into their multi channel shopping strategies the big day might get a little more manageable.

Read Article
by Chris Carroll | September 9, 2014

Five Things Consumers Want from Retail Brands

There’s a lot of talk about the “massive transformation” in retail, but small changes can pay off big for brands. When retailers are agile enough to make fast fixes, they build instant credibility – and trust – with shoppers while paving the way for long-lasting success and sales.

Read Article
by Chris Carroll | August 20, 2014

Lowe’s: Never Stop Improving

To compete and succeed against a wide variety of competitors, Lowe’s sees five factors that customers value foremost and which the company seeks to deliver.

Have a Conversation with a TimeTrade Expert

Schedule a Meeting