The Rise of the Customer Champion in the Age of Automation
Automation has been suffering from a bad reputation problem lately. This is especially true in the retail sector where a recent survey indicated 2 of 3 retail workers fear technology will overtake many of their job duties. But there's a much more optimistic tone among industry insiders and analysts.
How to Marie Kondo Your Calendar
We spend a lot of time talking to organizations about how intelligent appointment scheduling impacts business, productivity, and customer relationships. Based on years of perfecting the art of the schedule, here's how to apply the KonMari method to tidy up your appointments.
Year in Review: Our Top 10 Blog Posts of 2018
Here are the blog posts and topics our readers loved most this year. In case you missed them, here’s the Top 10 list and stay tuned for more content in 2019!
Should Intelligent Appointment Scheduling Be Your Bank’s First ‘Phygital’ Investment?
Even as the lines between physical and digital channels continue to blur, many banks and credit unions are struggling to prioritize the people and financial resources needed to reach their goals and deliver a truly omnichannel and personalized in-branch experience.
Community bankers: Providing the Right Millennial Buying Experience
Millennial consumers expect a modern experience when choosing a financial services provider. Whether it’s a bank, credit union, or wealth management advisor, Millennials want to engage when, where and how they want. So how are today’s financial service leaders taking advantage of this opportunity?
Key Information Security Concerns to Consider When Looking for an Appointment Scheduling Vendor
Cybersecurity vulnerabilities pose an ever-increasing threat to today's enterprise. Faced with substantial penalties for any misuse of data, businesses are under intense pressure to maintain secure integrations across all of their business processes—including those involving external vendors.
Enabling Facebook Messenger to engage customers and capture leads after hours with auto-replies
Learn how to add your TimeTrade Click-To-Schedule links to your after-hours auto-reply on Facebook Messenger and turn those missed messages into booked meetings with the right person on your team.
TimeTrade and GDPR: Ready to help customers with new compliance challenges
At TimeTrade, we have been preparing for this date for some time and stand ready for new compliance challenges. To emphasize our readiness for any potential regulatory issues with GDPR, we highlighted a few of the preparations we have undertaken in the months leading up to May 25.