The Intelligent Appointment Scheduling Blog

Read Article
by Tom O'Brien | May 18, 2015

Shock Survey: 70% of Retail Consumers Would Prefer to Shop in a Physical Amazon Store vs. Amazon.com

Despite the hype around online shopping, consumers still look to shop in the physical store. TimeTrade’s study investigates consumer preferences and features data collected from a survey of over 1,000 consumers focusing on their perceptions and habits around retail shopping.

Read Article
by Marketing | May 12, 2015

TimeTrade Highlighted In Boston Globe Article

Boston Globe business journalist, Scott Kirsner, highlights TimeTrade and how he easily booked an appointment to talk with our CEO, Gary Ambrosino.

Read Article
by Chris Carroll | May 4, 2015

An Efficient Branch Strategy Enables Banking Success

Superior customer experience is more crucial than ever in the banking industry, and a recent article by Barlow Research emphasizes the importance of the branch visit by highlighting banks who have made the process more efficient.

Read Article
by Gary Ambrosino | April 16, 2015

The Appleization of Retail: How Apple Used Customer Expectations to Enhance Their Retail Customer Experience

Apple is adapting to customer expectations by incorporating prioritization to help customers with what they need, when they need it. Replicating this model across the industry is a win-win, as both shoppers and retailers alike benefit from finding the right help at the right time.

Read Article
by Paul Gillin | March 20, 2015

Customers Are in Control – Deal with It

Welcome to the new age of customer activism. Many brands are learning to cope with an endless stream of commentary from customers who are newly empowered by social tools.

Read Article
by Tom O'Brien | March 5, 2015

Retail Reality Check [Infographic]

With so much information at their fingertips, you’d think shoppers would know exactly what they wanted before stepping foot in a store. But when we surveyed 1,000 consumers, at least half of them go shopping before they’ve made up their minds.

Read Article
by Tom O'Brien | February 20, 2015

U.S. Social Commerce Trends – 2012-2015 [Infographic]

The good news is for social commerce is trends are showing growth. The question remains, will social commerce see higher growth in months and years to come?

Read Article
by Tom O'Brien | December 23, 2014

Creating a Better In-Store Experience with Technology

Online retailers are a huge force in retail. Early doom-sayers predicted that online retailers would decimate brick-and-mortar stores. Brick-and-mortar clothing stores however hold one gimmick online retailers can’t. They offer a high sensory connection with the product.

Have a Conversation with a TimeTrade Expert