The Intelligent Appointment Scheduling Blog

We developed the latest enhancements to our suite of queue management applications in partnership with our customers—some of the leading brands at the forefront of customer experience.

As online giants like Amazon enter new categories and seek to expand their share of e-commerce revenues, retailers have shifted strategy to boost their digital competitiveness. Given the growth of digital spending, more than 90% of purchases still happen in-store.

In today’s economy, consumers are firmly in the driver’s seat. They expect personalized service and instant gratification, and if they don’t receive it, data shows they’ll choose a competitor. That’s why savvy businesses need to embrace the “Power of Now,” engaging with customers on their timetable.

Are you tired of wasting time trying to figure out when you have availability for appointments with clients? How many appointments are you missing because you have stepped away from your desk, out of the office, or because you have closed for the night or weekend? IAS changes everything!

Spending too much time working on or hiding behind prospect research isn’t scalable when you’re making 80 to 100 calls a day. You’ll never be able to research every prospect in detail and hit those call volumes. Along with finding that balance from Chris Eckmann.

Use the connections you make with customers and prospects on the social network and turn those virtual touchpoints into personal interactions. One of the most effective ways to do that is to offer online appointments through Facebook at the very moment their interest is piqued. Here’s how.

Scheduling appointments can be a hassle. Isn’t it kind of ironic how much time is wasted trying to determine when both parties will have free time to meet for an appointment? Maybe there would be time for more appointments and meetings if so much time wasn’t wasted trying to find availability.

Reserve with Google is a great way to capture interested and warm prospects from any inbound channel and book confirmed appointments right from Google. It works seamlessly through Google Search, Google Maps, and Google Assistant for scheduling appointments with retail, banks and credit unions.