Why Customer Wait Times Are Weighing Down Your Bottom Line
According to TimeTrade surveys of consumers across various verticals (retail, banking, healthcare, etc.), the average person is not willing to wait more than 10 minutes for service.
Why Millennial Consumers Want Personalized Service [Infographic]
Millennials, those between the ages of 20 and 35, are fast becoming the most prominent and desirable demographic group for retailers and other businesses.
eBook Sheds Light on What Millennial Consumers Really Want
Research shows, despite having come of age in the era of smartphones and apps, millennial consumers still value in-person contact with various service providers.
True Customer Engagement is a journey, not a sprint…
Understanding what triggers customers to purchase again or even share their great experience with friends or social channels is critical in making this a repeatable process.
What Classic Songs Have in Common with Sales Success
Given that the process of mutual self-discovery in sales is very similar to what two people go through as they fall in love with one another, it’s irresistible to pair three popular classic rock love songs that capture the essence of each step of the Appointment Cycle.
Making LinkedIn Pro Finder Perfect!
If you’re a freelancer, embed a link in your profile so that interested employers can get on your calendar easily and quickly within a couple of seconds instead of several email exchanges.
It’s Customer Service Week (and Why It’s Important)!
Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.
Create Conversations that Drive Business at BAI Beacon
Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.