Customer Satisfaction Survey Questions for the Service Industry
While it’s essential to understand the value of customer service survey insights, designing an effective survey from scratch can be a big hassle. That’s why we’re offering key customer satisfaction questions worth asking, along with tips and advice for getting customers to participate honestly.
Google Duplex shows that scheduling has gone mainstream. Are you ready?
Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.
Experiential Retail: Lessons for Creating New Levels of In-Store Engagement
TimeTrade and Future Stores/WBR Insights recently hosted “Creating a Meaningful In-Store Experience,” a webinar that examined how top retailers are using in-store events to attract new customers and delight existing ones.
10 Keys to a Winning Customer Experience Strategy for Banks
Executives at the nation’s leading banks understand that delivering an excellent customer experience provides a significant edge when it comes to attracting and retaining clients.
Get connected – and stay connected – to your prospects and customers
We’re excited to kick-off a new video series called, “Un-Missed Connections” where we’ll discuss best practices, worst practices, and some of the creative techniques marketing and sales pros are using to get connected — and stay connected — to their prospects and customers.
How NOT to get a Meeting with Anyone
Want to learn some practical tips on how to make it easier to score meetings with your top prospects? Join our webinar on May 22nd at 2PM ET to hear from authors Stu Heinecke and Randy Bernard as they show you how to get a meeting with anyone and how to sell anyone anything.
TimeTrade+Assist–the Perfect Partnership
Co-founder of Assist, Robert Stephens, shares why he's passionate about making things easier for the everyday consumer, and how he plans to do it.
Home Run from Salesforce World Tour Boston
Any Red Sox fan knows that the home-opener in Fenway Park is always a big event on the calendar! This year, the Red Sox game served as a great backdrop to the Salesforce Boston World Tour. With that in mind, let’s take a review of the recent Boston World Tour through a baseball lens.