After Amazon Prime Day: Does a Good Sale Trump Good Service?
Whether or not you think Amazon Prime Day is worth the hype, the entire internet was buzzing about the deals they were planning to scoop up on Monday at 3:00 pm. But due to technical issues, most visitors spent more time viewing pictures of cute puppies than they did actually scoring deals.
7 Best Examples of Omnichannels in Retail
Omnichannel strategies, if done correctly, create a customer experience like no other. See our list of 7 retailers that have nailed the omnichannel experience.
20 Pieces of Software Every Small Business Needs
New software is emerging every day. To help you determine the fluff versus what you actually need, we've compiled a list of 20 pieces of software every small business needs.
TimeTrade and GDPR: Ready to help customers with new compliance challenges
At TimeTrade, we have been preparing for this date for some time and stand ready for new compliance challenges. To emphasize our readiness for any potential regulatory issues with GDPR, we highlighted a few of the preparations we have undertaken in the months leading up to May 25.
The State of Sales 2018: How TimeTrade is Driving Sales Success at the Intersection of AI and Productivity
Salesforce recently released its annual “State of Sales” report, and it contains some amazing insights based on responses from more than 2,900 global sales people, managers and leaders. Let's dig into the findings.
Customer Satisfaction Survey Questions for the Service Industry
While it’s essential to understand the value of customer service survey insights, designing an effective survey from scratch can be a big hassle. That’s why we’re offering key customer satisfaction questions worth asking, along with tips and advice for getting customers to participate honestly.
Google Duplex shows that scheduling has gone mainstream. Are you ready?
Pairing Artificial Intelligence with scheduling – the basis of Intelligent Appointment Scheduling™ (IAS) – will help companies achieve new levels of customer engagement.
Experiential Retail: Lessons for Creating New Levels of In-Store Engagement
TimeTrade and Future Stores/WBR Insights recently hosted “Creating a Meaningful In-Store Experience,” a webinar that examined how top retailers are using in-store events to attract new customers and delight existing ones.