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The Intelligent Appointment Scheduling Blog

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by Chris Carroll | October 20, 2016

Why Customer Wait Times Are Weighing Down Your Bottom Line

According to TimeTrade surveys of consumers across various verticals (retail, banking, healthcare, etc.), the average person is not willing to wait more than 10 minutes for service.

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by Kevin Flanagan | October 18, 2016

Why Millennial Consumers Want Personalized Service [Infographic]

Millennials, those between the ages of 20 and 35, are fast becoming the most prominent and desirable demographic group for retailers and other businesses.

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by Chris Carroll | October 18, 2016

eBook Sheds Light on What Millennial Consumers Really Want

Research shows, despite having come of age in the era of smartphones and apps, millennial consumers still value in-person contact with various service providers.

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by Lauren Mead | October 14, 2016

True Customer Engagement is a journey, not a sprint…

Understanding what triggers customers to purchase again or even share their great experience with friends or social channels is critical in making this a repeatable process.

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by Kevin Flanagan | October 12, 2016

What Classic Songs Have in Common with Sales Success

Given that the process of mutual self-discovery in sales is very similar to what two people go through as they fall in love with one another, it’s irresistible to pair three popular classic rock love songs that capture the essence of each step of the Appointment Cycle.

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by Steve Connolly | October 7, 2016

Making LinkedIn Pro Finder Perfect!

If you’re a freelancer, embed a link in your profile so that interested employers can get on your calendar easily and quickly within a couple of seconds instead of several email exchanges.

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by Chris Carroll | October 5, 2016

It’s Customer Service Week (and Why It’s Important)!

Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.

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by Tom O'Brien | October 4, 2016

Create Conversations that Drive Business at BAI Beacon

Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.

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