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The Intelligent Appointment Scheduling Blog

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by Tom O'Brien | September 30, 2016

Why Customer Engagement Matters [Infographic]

This infographic presents insightful statistics on what customers want, what frustrates them (and what happens when they’re not happy), why they buy, and how important customer experience is to generating brand loyalty.

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by Chris Carroll | September 30, 2016

Why Customer Engagement Matters

The last thing a customer wants when shopping for any item is a poor experience with a sales representative. How a customer interacts with a brand is what makes or breaks their brand loyalty.

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by Lauren Mead | September 28, 2016

Fundamentally improving the way businesses engage with customers

Our new Customer Engagement Cloud fundamentally improves how businesses engage with customers by helping them manage the most critical part of the customer journey: the live conversation.

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by Steve Connolly | September 22, 2016

Making The Most of Dreamforce 2016!

There are fewer B2B conferences as valuable or as intimidating as Salesforce’s annual Dreamforce conference, held this year from October 4th through the 7th in downtown San Francisco.

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by Chris Carroll | September 20, 2016

How a Wireless Carrier Uses TimeTrade to Serve its Customers

Let’s take a look at how a leading regional wireless service provider is generating positive business results using TimeTrade’s online scheduling software.

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by Chris Carroll | September 15, 2016

Effectively Insuring Your College Student

An in-person meeting with your insurance agent will help determine your needs and enable your agent to make well-informed recommendations about insurance for college students.

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by Lauren Mead | September 12, 2016

Match That: LogMeIn Selects TimeTrade to Help Sales Connect with More Prospects

When we see a dynamic business simplifying dated processes and solving problems, our heart goes aflutter. So when we recently had the chance to work with LogMeIn, well… let’s just say they had us at “hello.”

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by Chris Carroll | September 8, 2016

Retailers Innovate Stores to Enhance Customer Experience

Companies that provide their customers easy-to-use self-service tools so they can schedule one-on-one time with knowledgeable store personnel will become the leaders in this new era of customer personalization.

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