True Customer Engagement is a journey, not a sprint…
Understanding what triggers customers to purchase again or even share their great experience with friends or social channels is critical in making this a repeatable process.
What Classic Songs Have in Common with Sales Success
Given that the process of mutual self-discovery in sales is very similar to what two people go through as they fall in love with one another, it’s irresistible to pair three popular classic rock love songs that capture the essence of each step of the Appointment Cycle.
Making LinkedIn Pro Finder Perfect!
If you’re a freelancer, embed a link in your profile so that interested employers can get on your calendar easily and quickly within a couple of seconds instead of several email exchanges.
It’s Customer Service Week (and Why It’s Important)!
Today’s consumers want personalized service and attention, and businesses must evolve and improve their customer service across all touch points of the customer journey.
Create Conversations that Drive Business at BAI Beacon
Come visit TimeTrade this week at BAI Beacon and learn how your organization can implement our industry-leading, enterprise SaaS solution for customer engagement, led by our pioneering financial advisor appointment setting capability.
Why Customer Engagement Matters
The last thing a customer wants when shopping for any item is a poor experience with a sales representative. How a customer interacts with a brand is what makes or breaks their brand loyalty.
Why Customer Engagement Matters [Infographic]
This infographic presents insightful statistics on what customers want, what frustrates them (and what happens when they’re not happy), why they buy, and how important customer experience is to generating brand loyalty.
Fundamentally improving the way businesses engage with customers
Our new Customer Engagement Cloud fundamentally improves how businesses engage with customers by helping them manage the most critical part of the customer journey: the live conversation.