Schedule a Demo

The Intelligent Appointment Scheduling Blog

Read Article
by Chris Carroll | August 15, 2016

Trends in Retail and the Personalized Experience

Even though 93 percent of retail decision makers say service personalization is a strategic focus, only one-quarter of consumers feel they receive a consistent, personal experience across channels.

Read Article
by Chris Carroll | August 11, 2016

Millennials: An Untapped Customer Base for Credit Unions

Ultimately, to win business from millennials, credit unions must use the technologies preferred by millennials—online and mobile—to bring them into the branch for personalized conversations that drive business.

Read Article
by Chris Carroll | August 10, 2016

Bank Execs, Customers Disagree on How Well Banks Deliver a Personalized Customer Experience

Bank executives are aware that customers want personalized service that meets their needs. But even armed with that knowledge, banks still fall short when it comes to the level of personalization they provide.

Read Article
by Tom O'Brien | August 5, 2016

Take the Hassle Out of Insurance Shopping

In the state of Massachusetts, residents are required by law to have car insurance coverage (and it is also suggested to have a local agent) – so, why is it so difficult to get in touch with agencies?

Read Article
by Chris Carroll | August 2, 2016

Simulchannel versus Omnichannel in Banking

A recent Banking Exchange article on BankingExchange.com discusses the notion of a “simulchannel” experience in banking. Author John Ginovsky describes simulchannel as customers wanting their banks to know them digitally as well as in person.

Read Article
by Tom O'Brien | July 29, 2016

Client Focused Advisors Lives Up to Its Name

Appointments with clients enable highly revealing and productive conversations and an ideal setting to discuss family, priorities, goals and a timeline for achieving them.

Read Article
by Chris Carroll | July 28, 2016

Alleviating Patient ‘Traffic Jams’ at Medical Labs

Beyond appointment scheduling, a customer-experience solution for lab facilities also would include queue management system and related services to help patients check in automatically upon arrival, minimize wait times, and avoid confusion about who is next in line.

Read Article
by Tom O'Brien | July 27, 2016

How One Credit Union Transformed Their Branches with TimeTrade

As a result of offering online appointment scheduling, Rivermark Credit Union saw a 40% increase in cross-sell ratio when members book an appointment.

1 3 4 5 6 7 8 9 10 11 12 13 20

Have a Conversation with a TimeTrade Expert

Schedule a Meeting