Tips for a Smarter Black Friday
When it comes to Black Friday, the key to have a successful experience is being smarter than other consumers. Hi Tom
What is a STELLAR Salesperson? (And How You Can Become One)
While becoming a stellar salesperson requires great products and services, support, good management and hard work, there are also lots of software tools—including online scheduling software from TimeTrade—that can help you become one.
Do Customer Loyalty Programs Really Work?
Customer loyalty programs and memberships have been around for decades. But are these programs causing businesses to actually miss out on key opportunities that truly build customer loyalty?
Why Customer Wait Times Are Weighing Down Your Bottom Line
According to TimeTrade surveys of consumers across various verticals (retail, banking, healthcare, etc.), the average person is not willing to wait more than 10 minutes for service.
eBook Sheds Light on What Millennial Consumers Really Want
Research shows, despite having come of age in the era of smartphones and apps, millennial consumers still value in-person contact with various service providers.
Why Millennial Consumers Want Personalized Service [Infographic]
Millennials, those between the ages of 20 and 35, are fast becoming the most prominent and desirable demographic group for retailers and other businesses.
True Customer Engagement is a journey, not a sprint…
Understanding what triggers customers to purchase again or even share their great experience with friends or social channels is critical in making this a repeatable process.
What Classic Songs Have in Common with Sales Success
Given that the process of mutual self-discovery in sales is very similar to what two people go through as they fall in love with one another, it’s irresistible to pair three popular classic rock love songs that capture the essence of each step of the Appointment Cycle.