Calling. Chasing. Waiting. If you’ve spent any time at all working in B2B sales, you know how frustrating it can be trying to track down potential customers.
This infographic describes the costs—in terms of both time and lost business—that sales teams experience as they try to connect with prospects via an increasingly annoying exchange of voicemail and email messages.
One of the most depressing statistics is that sales teams only spend about one-third of their time actually selling! They spent the rest of their work day trying to reach prospects, performing administrative tasks and responding to mundane emails. As the cliché goes, “there’s got to be a better way!”
Well, there is. TimeTrade appointment-driven personalization lets sales pros put their prospects into the driver’s seat when it comes to scheduling real, live, productive meetings.
When a hot lead comes in via your company’s website, from an event or other source, the assigned rep usually jumps on that opportunity and sends an email to the prospect proposing a call or meeting. The idea is the two will connect quickly so the rep can delve into how the company’s solution can solve the prospect’s challenges. And that’s when the email/voicemail game starts.
But what if that email to the hot prospect contains a link directly to the sales rep’s calendar, showing times the rep is available for a call or meeting? The prospect could—whenever it’s convenient for them—pick a mutually available time to talk with the sales rep. It’s that simple.
Making it easy for prospects to engage with sales reps might put an end to the wonderful game of calling, chasing and waiting, but something tells me most sales professionals would be willing to forgo that tradition in favor of faster engagement with the prospects who will help them meet—or exceed—quota. Call it a hunch.
Share this Image On Your SiteWhat is customer engagement and why does it matter? Creating a personalized, repeatable customer experience–every time you engage–is the key to long-term success. This infographic presents insightful statistics on what customers want, what frustrates them (and what happens when they’re not happy), why they buy, and how important customer experience is to generating brand loyalty.
Share this Image On Your SiteToo often, consumers only look at their insurance policies when they first get them in the mail. However, there may be events in your life—such as a change in marital status, the birth of a child, remodeling your home, or a child starting to drive—that could affect your insurance needs. Not having a regular insurance checkup can lead to complications later on. Consumers must make it a habit to sit down with their insurance agents and review their coverage on a regular basis. Some insurance companies call it a “friendly review” but it’s their way of designing an insurance program to meet clients’ evolving needs. Here are some key questions to discuss during a one-on-one review with your insurance agent:
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- Social Commerce will jump from $3B in 2012 to $14B in 2015
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