WBEY Episode 2 – Fully Automated Bank Branches, Buying the Apple Watch, and Financial Empowerment

On this episode of We’ve Been Expecting You, we discuss the latest banking technology trends, such as the fully automated and unmanned banking branch, the white glove experience Apple is working to deliver when buying their new watch, and how the way you are sitting can impact your decisions to properly save money for the future!

The Unmanned Branch
Diebold mostly known in the consumer world their work on ATM security is working on a new concept for the future. Can you imagine walking into your bank to open an account or apply for a mortgage and be completely alone? This is what Diebold is planning for the future of retail banking. Consumers can manage accounts, open credit lines and apply for mortgages right through kiosks installed in the branch.
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AppleWatch Micro Stores
If you are looking to spend $10,000 on an Apple Watch, would you expect to wait in a huge line trying to grab the attention of a sales associate? We didn’t think so and neither does Apple.  In Tokyo Apple is experimenting with Apple Watch micro shops inside of major department stores specializing in their higher end editions of their watch.  Instead of waiting in a line, you get a full white glove concierge experience.
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Stop Slouching and Save More Money
Could your decision to save more money be influenced by as little as your seating arrangement?  That is the thought from Emily Garbinsky, a PhD candidate at Stanford Graduate School of Business. In her study she noticed something as little as changing the seating arrangement between the advisor and a consumer can impact their decision on saving money for the future.
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Written by Chris Carroll

I'm the Product Marketing Manager at TimeTrade. I focus on the customer experience of the product and use our customer learnings to help update our workflows and create materials to help train our users. I also focus on our client facing marketing programs, social media initiatives, and content curation.

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