Year in Review: Our Top 10 Blog Posts of 2018

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With just days left to go in 2018, we thought it was the right time to take a look back at the blog posts and topics our readers loved most this year.

In case you missed them, here’s a quick Top 10 list. Enjoy, and we look forward to bringing you more engaging content in 2019!

  1. 7 Best Examples of OmniChannel in Retail
  2. Reserve with Google: Enabling the “Second Wave” in Appointment-based Booking
  3. 10 Keys to a Winning Customer Experience Strategy for Banks
  4. Intelligent Appointment Scheduling: AI’s New Role in Optimizing Customer Engagement
  5. The State of Sales 2018: How TimeTrade is Driving Sales Success at the Intersection of AI and Productivity
  6. IBM: Riding the AI Wave to Engage its Customers
  7. National Bank of Canada: Making Customer Service the Key to Successful In-Person Banking
  8. Experiential Retail: Lessons for Creating New Levels of In-Store Engagement
  9. B2B Buyers Are Dissatisfied with Sellers’ Customer Engagement Strategies
  10. Google Duplex Shows That Scheduling Has Gone Mainstream. Are You Ready?

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Cheers, and Happy New Year!

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Written by Deidre Moore

Deidre is an experienced revenue-focused marketer who has spent much of her career helping fast-growth technology start-ups develop and execute go-to-market strategies that ensure they can grow, win and thrive. In her current role as Director of Demand Generation for TimeTrade, she spends her days devising new ways to save the world from bad meetings, while making the process for setting appointments easier and more productive for all. Deidre lives north of Boston with her family and three dogs, and conspires to get away from it all by spending more time with all of them, ideally on a beach.

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