Turn browsers into buyers with Retail Appointment Scheduling
Make every shopper’s experience personalized. Today’s consumers expect immediate, personalized service and a seamless transition between their digital and physical experiences. Bridge the gap with the ability to attribute in-store traffic back to appointments scheduled from any channel.
Personalize every visit
Consumers browse online but look to store associates for expertise before making a final purchase decision. Be confident each customer who comes into your store will be paired with the associate best qualified to meet their needs, providing personalized attention to close the sale and increase transaction value.
Track the path to purchase
When your customers book online appointments to meet with an associate, you’ll know where they came from—your website, social media channels, email campaigns—who they met with and what they purchased.
Events & Classes
Events & Classes allows organization to rapidly scale their experiential marketing programs with centralized branding and store-level execution. Offer omnichannel access to Events & Classes with intelligent follow-up and next-best-action.
Maximize digital marketing spend
Demonstrate the value of your digital marketing by tracking in-store appointments driven by your campaigns. Assistance from knowledgeable associates increases propensity to purchase and average transaction value.
Serve with knowledgeable associates
When customers book an appointment to come into your store, they’ll be matched with the associate best qualified to serve them—ensuring the best possible customer experience.
91% of consumers are more likely to shop at a store in the future after being helped by a knowledgeable associate.