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David Jones Delivers Customer Experience

Founded 178 years ago, David Jones is not only Australia’s oldest retailer; it is also the world’s oldest department store still trading under its original name. But there is nothing old about how DJ operates.

Featuring digital charging stations and state-of-the-art interactive OmniMirrors, the store is right on the cusp of innovation, making customer service and engagement a cornerstone of its strategy.

 

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