How Fifth Third is Sustaining Customers and Community in the New COVID Era

You’ve seen the headlines. Now hear first-hand how one bank has responded to the unprecedented challenges of the pandemic. As part of the Future Branches Digital Summit, we spoke with Shanna Anderson, Senior Manager for Retail Sales with Fifth Third Bank about her experience supporting customers and the local community in recent weeks, as well as how the bank is preparing for branch life post-COVID.

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